Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Christopher Cobbler
Roni was incredibly professional, committed and went above and beyond the call of duty. We are truly grateful to have worked with him, a class act!
Linda Jones
Michael was very consistent in keeping up with my loan process. He was very helpful during the process and referred me to higher channels to attain the terms I was looking for..
Mary Kay Hess
Thomas is incredibly friendly, professional and knowledgeable!! He was accessible throughout the entire loan process and answered all of my questions!! A great partner and a great asset to Rocket!!
Pam Parsons
Very helpful and understanding. Listens to what I have to say and try's her best to get me the best help. And when I had a very bad fall, she understood I needed extra time to get my loan to the next level.
Debra Polsgrove
I enjoyed working with Adam. He made the experience run smoothly and was very professional . I would request to work with him again.
Brian Moody
She is a rockstar ! Gets it done and knows the answers to all your questions! 100% to go through her every time!
Frank Howell
Charlie never responded to any of my communications. Someone else had to take over his job because he was so unresponsive. I’ve closed with the help of other employees and he still has yet respond.
Charlie Koivisto
Reply from Charlie Koivisto:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our our Client Relations team member Catherine Anderson was assigned to your case regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Robin Davis
I was an anxious wreck the entire time but Rodi was so kind and supportive. Very responsive. Very reassuring. Cannot recommend enough. He went above and beyond for me.
Jonathan cosky
Chris was very helpful with the entire loan process. He helped us through multiple offers on different properties and was always available to explain or clarify any questions. I highly recommend working with him for your mortgage needs.
AbsoluteApril
Amie is a true pleasure to work with! She made sure I knew all my options and what those entailed. She was straight up, honest and to top it all off, has such a wonderful, positive and friendly attitude. I couldn't have asked for a better loan officer. She is very responsive and timely. Highly recommended, she's a gem!