Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Katherine Barrera
I had a great experience working with Peter on my client’s home purchase. Peter's professionalism, responsiveness, and clear communication helped make the mortgage process smooth from application to closing. He took excellent care of my client, explained every step thoroughly, and ensured everything stayed on track for a successful closing. I truly value working with reliable mortgage partners and...I had a great experience working with Peter on my client’s home purchase. Peter's professionalism, responsiveness, and clear communication helped make the mortgage process smooth from application to closing. He took excellent care of my client, explained every step thoroughly, and ensured everything stayed on track for a successful closing. I truly value working with reliable mortgage partners and would highly recommend Peter to anyone looking to purchase or refinance a home.Read MoreRead Less
Brandi Cook
I had a terrible experience with my loan purchase with Hugh. There were several instances of miscommunication and inaccurate information provided, that impacted the home buying process. He gave inaccurate information in my offer letter which could have impacted our ability to have the home purchase. Additionally, he informed us a survey was not needed or required, when it was in fact needed by ...I had a terrible experience with my loan purchase with Hugh. There were several instances of miscommunication and inaccurate information provided, that impacted the home buying process. He gave inaccurate information in my offer letter which could have impacted our ability to have the home purchase. Additionally, he informed us a survey was not needed or required, when it was in fact needed by Rocket Mortgage. Finally, my employment was not verified until the evening before my closing, which led to numerous other people working late and unnecessary stress while traveling across the country to the closing for our new home. I will never use Rocket Mortgage again because of the terrible experience we had.Read MoreRead Less
Hugh Pham
Reply from Hugh Pham:

Thank you for taking the time to leave a review. I would never intend to misrepresent our process or provide inaccurate information. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.”

Mike Downey
Very responsive. Was very helpful in getting what I needed and wanted for my mortgage.
Dorothy Linsangan
Rosie is very dedicated and knowledgeable to her area of expertise..She will explained to you the step by step process.. she listens to your concerns..she will update you of the outcome.She’s an asset to the company
Andrew Hickman
Very professional and quick to respond to any questions I had
Karen Dyberg
Our experience with Taryn was great! She was always available, knowledgable and had many helpful suggestions. She made us feel like we were her most important clients. Because of this we would choose Rocket Mortgage again. We’ve told our friends and family how pleased we were with the whole process. Taryn was fully engaged, friendly and professional. She kept us informed and on track so that we ...Our experience with Taryn was great! She was always available, knowledgable and had many helpful suggestions. She made us feel like we were her most important clients. Because of this we would choose Rocket Mortgage again. We’ve told our friends and family how pleased we were with the whole process. Taryn was fully engaged, friendly and professional. She kept us informed and on track so that we could close in the time we’d chosen. Also, something very important to me… she explained things well and made me feel like I could ask her anything, no matter how stupid it seemed. Thank you Taryn, we love our new home!Read MoreRead Less
Debbie Greene
If you're looking for a great agent to get you through the process using Rocket- Stephanie is the one to go to for sure! She helped me get my loan through in a very short window. Always on top of each step along with you any time of the day or night. You can't go wrong with Stephanie. I agree with one comment below - if there were a 100 to give her I'm right there as well.......
Tim Smith
Great job! Matt provided exceptional support with both our loan and our daughter’s. He has been consistently professional and diligent, always following up promptly on any questions or concerns.
Jimmy Acosta
Alan was a breath of fresh air. Attended to my loan, answered my questions, was always on time with his calls. He had an amazing attitude and I felt that I was in good hands. I trust Alan!
Emily Weisensale
I’ve worked with Michael a few times now and cannot say enough good things about his expertise and helpfulness. He has always made the process very simple and explained all the options in ways I could understand (I’m not a financial expert). You can tell he enjoys helping his clients which shows through the trust and respect he demonstrates throughout the whole process.