Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Bryan Jenkins
Allison was a pleasure to work with. She was attentitve, knowledgable, and VERY helpful with everything during the refinance process. SHe took the time out of her day to call or email me with updates and any changes I needed to be aware of. She definately made the process easier for us throughout.
Juan Perez
Allison was a great resource and very helpful. She was upfront and explained what to expect. She is an asset.
Linda McKinnon
The deal we shared was very interesting a unusual. Hit several roadblocks, but Joe brought us through all of them and got the job done. Thank you Joe. Great Job!
James Grey
Hey Josh, you A OK with me. The service you provided was greatly appreciated and very professional. I can now say I own my own home. Thank you for all help Josh. You made buying my first home smooth and simple.
Michael Smith
Jim Canfield is outstanding with customer service! We knew nothing about purchasing a home, but Jim always made himself available to us day or night. Our experience started out with a real estate agent, but we decided on a house the was For Sale by Owner. Thats when we found out we had to do all the leg work that the realtor usually does ourselves. Jim was there for us the entire process. We only ...Jim Canfield is outstanding with customer service! We knew nothing about purchasing a home, but Jim always made himself available to us day or night. Our experience started out with a real estate agent, but we decided on a house the was For Sale by Owner. Thats when we found out we had to do all the leg work that the realtor usually does ourselves. Jim was there for us the entire process. We only worked with Jim a couple months, but it felt like we knew him for years. Could we have gone elsewhere to seek financing....sure, but I don't think we would have received the friendly service and devotion that we recieved from Jim. It's funny how a bank lender we never met can have such a impact on us. I hadn't talked to him in almost 3 weeks and he called to see how we were settling into our new home. That phone call goes to show how good a person Jim is. It shows you're a person to him and not just a number. If you decide to go with Rocket Mortgage I strongly suggest you request Jim Canfield. I promise you will not be disappointed. Jim...if you read this...thank you for all your help and direction. You're the best!Read MoreRead Less
Sharnette Brown
Nate was great to work with. It took about 45 days from initial contact until closing of my loan. This was after first working with a well known bank for over 60 days with no progress.

Nate was very helpful throughout the process and when ever I reached out, he always contacted me back within no more than an hour. Nate made my home purchasing experience a great one! The process from beginning... Nate was great to work with. It took about 45 days from initial contact until closing of my loan. This was after first working with a well known bank for over 60 days with no progress.

Nate was very helpful throughout the process and when ever I reached out, he always contacted me back within no more than an hour. Nate made my home purchasing experience a great one! The process from beginning to end was smooth. I would not hesitate to go through Rocket Mortgage again for a home loan .Read MoreRead Less
Cindy Macal
Jenny did a fabulous job with my loan! My original banker got a promotion right after I started the steps and Jenny took over without a hiccup. She answered my calls, texts and emails promptly and kept me in the loop with my loan the entire time!
Don Lloyd
Justin is not only professional but also compassionate. He doesn't rush and explains questions that a common person could understand. This company is congradulated for having Justin on board.
Patricia Williams-hixson
Thanks Jenny for being so kind and patient thru this whole process. At one point I was ready to give up but with your reassurance and knowledge of how all this works you convinced me to keep pushing forward and I'm so glad I did! !!! There's no doubt in my mind that I'm now a proud home owner Thanks to YOU. . Thanks for everything it was truly a pleasure to work with you
Carrie Brown
Aaron has the customer service skills and followup that all consumers dream of having. He was very responsive and proactive in my needs. He and Rocket Mortgage helped to make purchasing my new home an easy process. Even the real estate agents and title company were super impressed with Rocket Mortgage, Aaron and Brittany. I will recommend Aaron and his Rocket Mortgage team to my family and ...Aaron has the customer service skills and followup that all consumers dream of having. He was very responsive and proactive in my needs. He and Rocket Mortgage helped to make purchasing my new home an easy process. Even the real estate agents and title company were super impressed with Rocket Mortgage, Aaron and Brittany. I will recommend Aaron and his Rocket Mortgage team to my family and friends.Read MoreRead Less