Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Brian Callahan
Martha was wonderful to work with during my refinance process for my home mortgage! She would answer any question that my wife and I would have, and she would always respond promptly, and with a SENSE OF URGENCY! No matter what time of the day I would have a question, I would receive a response from her right away. I never had to worry about not being able to reach her or waiting until the next...Martha was wonderful to work with during my refinance process for my home mortgage! She would answer any question that my wife and I would have, and she would always respond promptly, and with a SENSE OF URGENCY! No matter what time of the day I would have a question, I would receive a response from her right away. I never had to worry about not being able to reach her or waiting until the next morning. When my wife and I were trying to decide on which lon would be the best for us, Martha clearly explained each option and the pros and cons of each option. She would follow up with us daily and keep us informed on the status on our loan. We were able to close our loan prior to our estimate, and are very grateful for having Martha with us during our refinance process. She is truly a true professional!Read MoreRead Less
Christina Gentry
Jenny did a great job! It was a pleasure working with her. We actually became friends on Facebook because we enjoyed talking so much. She definitely did a good job at getting things done. She was always professional and she's a very sweet girl! I definitely recommend you to use her on your journey of purchasing a new home!
Brandon Alexander
Jenny was fantastic with helping us buy our first home. Everything went smooth and we closed on time. She was available for any questions or concerns we had.
Douglas Cottongim
Mark Hanna has to be the most personal and professional agent I have dealt with, and I would say that regarding all professions I have dealt with. I am a manager of a construction company so I have dealt with 100's of people; from customer service, vendors, contracts, negotiations, AP/AR, plus many more.
Mark made himself available to me at anytime and when I had concerns or issues he resolved ...Mark Hanna has to be the most personal and professional agent I have dealt with, and I would say that regarding all professions I have dealt with. I am a manager of a construction company so I have dealt with 100's of people; from customer service, vendors, contracts, negotiations, AP/AR, plus many more.
Mark made himself available to me at anytime and when I had concerns or issues he resolved them immediately, always keeping me positive about the process at all times. Mark and his staff would get the highest rating from me and I will not hesitate to recommend Rocket Mortgage (Mark) to anyone that asked, even if they don't ask I have told people how painless he made it for us.
We couldn't be happier in our new home and we owe a debt of gratitude to all involve, especially Mark.
Thanks again and let's try and stay in touch from time to time.
A big "HOO-RAH" to you....
Doug Cottongim
12187 Raelyn Hills Drive
Perry, MI 48872Read MoreRead Less
Gassan Dawood
What a pleasant transaction this was. Katie was helpful and very professional throughout the whole process. Calls were returned promptly and knowledge of lending is second to none.
Roque Marlene
Jenny is amazing to help me through everything involving my credit, to help me understand it and feedback. She makes very helpful suggestions and is more like a "good" family ... so at ease always got back to us right away while we were going through the steps. She was also very patient and clarified everything from start to end; it was so ... I couldn't have asked for a better experience for my ...Jenny is amazing to help me through everything involving my credit, to help me understand it and feedback. She makes very helpful suggestions and is more like a "good" family ... so at ease always got back to us right away while we were going through the steps. She was also very patient and clarified everything from start to end; it was so ... I couldn't have asked for a better experience for my first time buying. ... My Advisor talked me through everything and answered all my questions to help me. Thanks to her so much ( Jenny) :)Read MoreRead Less
Julie Cook Cathcart
Kent is very knowledgeable and well informed with every type of question regarding home loans that you may throw at him. I am very appreciative for all his hard work on getting our house refinanced. Call Kent if you want to speak with someone who is intelligent, and well informed.
Jonathan Oziran
Mark is an exceptional guy and the diligence of his hard work helped provide me and my wife the opportunity to purchase the home of our dreams. We are very grateful for his dedication and knowledge which helped us navigate through a difficult mortgage purchase.
Julie Pasley
Julie & John Pasley- Mark Hanna handled our 2nd loan with Rocket Mortgage. He did a great job and was very easy to work with. Mark made the process professional and was always ready to answer our questions. Thank you Mark, if you need a reference, we would be glad to help.
Lynn Bierhalter
It has indeed been a great pleasure working with Katie Wahl as our Mortgage Banker. From the very beginning she was professional, courteous, and worked on our loan process as though we were the only account that Rocket Mortgage had. Her knowledge of mortgage lending is exemplary. She called us on a regular schedule to obtain all needed information and then responded quickly when we had ...It has indeed been a great pleasure working with Katie Wahl as our Mortgage Banker. From the very beginning she was professional, courteous, and worked on our loan process as though we were the only account that Rocket Mortgage had. Her knowledge of mortgage lending is exemplary. She called us on a regular schedule to obtain all needed information and then responded quickly when we had questions. Katie's unique upbeat personality makes the difference. She made buying a home fun and exciting as it should be. Thanks so much for your help Katie. Steve and Lynn BierhalterRead MoreRead Less