Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

LaLa Tippett
Odin is the absolute best! This was my 3rd time working with him and each time he raises the bar with his service. He took the time to understand my personal needs for my home equity loan and worked with me and tailored a plan to get me to my goal. He was very attentive and followed up with me when he promised each step of the way. He is extremely professional and very detail oriented which ...Odin is the absolute best! This was my 3rd time working with him and each time he raises the bar with his service. He took the time to understand my personal needs for my home equity loan and worked with me and tailored a plan to get me to my goal. He was very attentive and followed up with me when he promised each step of the way. He is extremely professional and very detail oriented which relieved a lot of stress from me. He was always available to answer my questions big or small and made sure that I was aware of my next steps.Read MoreRead Less
Jennifer McKowen
Mike was the absolute best person for the job! A good friend gave us his information and he was very quick to engage with me and talk through the options. He was great at communicating even the smallest of details. Thank you Mike for helping to make this home buying purchase seamless and being a genuine friend along the way!
darrin ng
Hailee and her team are so professional and they know what they are doing. The process of purchasing a home is really stressful, but her team has made it really smooth for us! We will definitely come back to her when we are looking to purchase our second home.
LuAnne LaPoint
Margherita was AMAZING!! She knows how to make the impossible happen! I highly recommend working with her. She treated me like family!
Mark Fiorelli
Working with Max was great! Professional, responsive, and incredibly helpful. Highly recommended
Angelique Flanagan
Absolutely wonderful to work with Moe, helped me and advice on all necessary paperwork, responded at once to my concerns, very professional. I am glad i have him through my mortgage process as my banker.
Joe Davis
I was skeptical of using Rocket. Why? Honestly, it was too easy. I submitted my information and in less than 24 hours Juan had contacted me and gave me a verified pre-approval. What? I was actively looking at two other companies at the same time. The other 2 companies had yet to even give me a call back about my application. I just couldn’t believe Rocket was really that quick. I ended up going ...I was skeptical of using Rocket. Why? Honestly, it was too easy. I submitted my information and in less than 24 hours Juan had contacted me and gave me a verified pre-approval. What? I was actively looking at two other companies at the same time. The other 2 companies had yet to even give me a call back about my application. I just couldn’t believe Rocket was really that quick. I ended up going forward with another company that had given me a lower rate by .25%. I went down the road with them to save the .25%. Well, the other company made me pay for their appraisal, get a specific inspection, and lay out close to $1200 before giving me a final approval on our home. Guess what? Less than a week before we were set to close the other lender said they were not going to allow part of my income to be included in my loan and that they couldn’t move forward with my loan. This had already been discussed and approved by the broker with the other company and now I was not going to be able to close my loan. I was beyond upset. Juan had kept in touch even during the process with the other lender. I called Juan and laid it all out. He literally said, we’ll get you closed, no problem. I still was in disbelief that Rocket could make it happen, but I’m here to say they did it. I have nothing but positive experiences to relate with Juan and the entire team from Rocket. They will always get a great reference from me. Even my realtor was stunned they made it happen. Thanks Juan.Read MoreRead Less
Hieu Dang
It was my great pleasure to work with Kent who is extremely responsive and supportive throughout the process. Highly recommended to anyone who needs a mortgage!
Amy Mikhu
Highly recommend Karla for all your lending needs! She was able to get our client approved for more funds and quicker than other competitors. Her communication is top tier, she went above and beyond her scope to help get our client to the closing table. She has great experience in her field and my client and I are very happy with her services. Highly recommend!!!!!
Sherry Hopson
Belen made our loan process quick and easy. Always followed up if we needed to complete anything. Highly recommend as your representative at Rocket Mortgage. Thank you!