Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

James Lyvers
Jenny was great she help me get thouht the whole thing. I will go back thouth Rocket Mortgage agining.
Jerry Majcher
Working with Brandon was a pure pleasure. It was 35 years since I last applied for a mortgage so I needed someone who was honest and patient, Brandon was always both. He always did what he said he would and checked in with me almost daily keeping me calm and informed of our progress. He knew what he was doing and accomplished everything smoothly and error free. He got me using the Rocket ...Working with Brandon was a pure pleasure. It was 35 years since I last applied for a mortgage so I needed someone who was honest and patient, Brandon was always both. He always did what he said he would and checked in with me almost daily keeping me calm and informed of our progress. He knew what he was doing and accomplished everything smoothly and error free. He got me using the Rocket Mortgage Portal and associated tools which was a big help for both of us. I wish he was my only point of contact throughout the process but I understand there is a system in place and protocols to be followed. Some of the others that I dealt with just weren't on par with Brandon. Of course, knowing Brandon I knew he was only a phone call or email away from getting involved and getting us back on course. He is certainly an asset to Rocket Mortgage and if I ever need to get into a housing loan again I will call Brandon. Read MoreRead Less
Robert Compton
Very helpful and seemed genuinely interested in you and you mortgage. Really enjoyed our experience with James. Always willing to do the extras even when he wasn't working with us.
Barb Kendall
Alex made our Loan experience virtually painless! He answered ALL of our questions very PROMPTLY and THOROUGHLY!! We would recommend him to all our friends and family!
Geoffrey Davenport
Amie's customer service is truly exceptional. I was a first-time homebuyer, and had a lots of questions (and anxieties) about the process. I also had unusual quirks in my finances that complicated things. Amie went way above and beyond, helping me to understand every detail of the process and guiding me to the right mortgage product for my situation. On top of that, Rocket Mortgage's entire ...Amie's customer service is truly exceptional. I was a first-time homebuyer, and had a lots of questions (and anxieties) about the process. I also had unusual quirks in my finances that complicated things. Amie went way above and beyond, helping me to understand every detail of the process and guiding me to the right mortgage product for my situation. On top of that, Rocket Mortgage's entire process, soup-to-nuts, was the smoothest and easiest to use that I have ever encountered. I recommend Rocket Mortgage, and Amie in particular, very, very highly.Read MoreRead Less
Marion Emilien
Michael was great! He made the whole process relatively painless & was always available to answer any questions we may have had, and we had a lot! I would highly recommend Rocket Mortgage and definitely ask for Michael Allen.
Marie Reilly
Our experience with Marcello was exceptional. He was professional and informative. He made this process very easy and we are very happy with our interactions with him. He was respectful yet kept us on track to ensure he had all the information required to process our re-fi. Thanks to Marcello, our experience with Rocket Mortgage was outstanding. Thank you Marcello!
Felix Tankersley
Michael was always very helpful and made himself available around the clock. Even after his porton on the process he would always call and check in and help with any questions I had. Excellent service!!!
Brian WOycehoski
TY very much very fast and efficient.
Ken Mitchell
Has to be one of the most professional people I've dealt with. She answered every question (even some I thought was really dumb). She went above and beyond any of my expectations. The next time I use Rocket Mortgage, I'm asking for Laura personally.