I worked with Amy on a mortgage for our new home. The time frame for closing was tight and Amy got the job done. Other lenders said they could not meet our time frame, but it was never a second thought for Amy and Rocket Mortgage team. She was great to work with.
Rachel Summerville
Rachel Summerville
551
We needed to move fast and Amy delivered! She was responsive every step of the way, answering my millions of questions happily and professionally. She was extremely warm and comforting through the stressful mortgage/home purchase process. We were able to find a house and close within 3 weeks!! We have bought homes and refinanced before, this was the first time I really felt like the bank was ...We needed to move fast and Amy delivered! She was responsive every step of the way, answering my millions of questions happily and professionally. She was extremely warm and comforting through the stressful mortgage/home purchase process. We were able to find a house and close within 3 weeks!! We have bought homes and refinanced before, this was the first time I really felt like the bank was working for me and trying their best to make the process easier for me. The application process, approval process and closing were smooth and well explained every step of the way.Read MoreRead Less
Becky Bevis
Becky Bevis
551
Sumer was my home loan officer, she was very helpful with everything that had to do with my loan. She is very pleasant, professional, efficient, and cares about her customers. It was a pleasure to work with her. I would definitely work with her again and refer to family and friends etc
Thanks again Sumer!
Sincerely,
Rebecca's Elkins
Kit Rose
Kit Rose
551
Sumer took excellent care of me when I was working on a mortgage for my new home that I closed on in July of 2013. Within the first few phones calls, she started to recognize my voice and I never had to refresh her on where I was in the process. I genuinely felt like she cared about my experience and knew how anxious and unfamiliar I was about the process.
Scott Miles
Scott Miles
541
Summer was thorough and very professional.
Melanie Carrel
Melanie Carrel
551
Amy did a wonderful job with our relocation from start to finish. She was always cheerful and respectful of our situation. She provided all information we needed for our new home loan in a short time span (often within a single phone call). Amy returns calls promptly, and provides follow up on her actions.
Wesley Payne
Wesley Payne
551
Chris was excellent and made the process very easy.
Michele Best
Michele Best
551
Amy was the consummate professional. She provided prompt, accurate and courteous service. I went back to Amy many times during our transaction with "urgent" requests. She always responded immediately and with the accurate information. I was extremely satisfied with Amy's work during our loan process.
Eileen Taylor
Eileen Taylor
551
Chris always followed up on his commitments. He provided regular updates and made the process smoother.
Terri Martin
Terri Martin
551
Professional. Knowledgeable Friendly
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