Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Carole McCann
He was very good in communication. He quickly responded to all questions & needs. He had a friendly manner & did not become annoyed with repetitious questions or requests. We were extremely pleased with Michael.
Gopal Acharya
I am happy with Rocket Mortgage, fast reply, to the point conversation.
Kenny Henkle
Sumer went the extra mile on giving top notch service on my refinance changes to my loan and I really appreciate it. I recommend Rocket Mortgage to everybody I know because of that. Thanks again!
Mary Harper
Sumer was very helpful when it was time for us to refinance our mortgage. She made the process easy and time efficient!
I would go to her again if necessary!
Eileen Curran
Sumer was outstanding, thorough and encouraging as she worked with me to refinance my mortgage.
ElsieMarie Rochna
Always kept me informed, returned my calls promptly, and never hesitated to answer my questions and concerns
Darren Freeman
Can't appreciate all the help Michael has done over the years to help us get the job done quickly and painless. Michael is the go to guy when it comes to getting the best loan possible and at the right time. He was recommended to me and I would do the same to the next person in need of a home loan.
Linn Faler
Jay Carter contacted me by phone to tell me he could lower my mortgage interest rates. Since I had just recently re-financed to Rocket Mortgage about 9 months earlier, I was doubtful but when he told me how much lower I could still go with a new rate, I listened. He started immediately that night and by the next day, my loan application was completed (on-line) and I was on my way. Jay assisted ...Jay Carter contacted me by phone to tell me he could lower my mortgage interest rates. Since I had just recently re-financed to Rocket Mortgage about 9 months earlier, I was doubtful but when he told me how much lower I could still go with a new rate, I listened. He started immediately that night and by the next day, my loan application was completed (on-line) and I was on my way. Jay assisted me all the way through the process...always available. Actually, the process was quite simple and everything was done on line. No paperwork for me to collect, copy and fax. I think Jay was exceptional. If I ever need another loan, I would definitely go to Rocket Mortgage. I have told my friends how easy and amazingly quick the whole process was. I got a great loan and I am very pleased.Read MoreRead Less
Carrie Neighbors-Pritula
I was referred to Jay by another Rocket Mortgage representative when I was calling in regards to a refinance on a rental property that I had once lived in as our primary residence. I expressed that I was more interested in obtaining a mortgage on a home that we had renovated and moved into during the collapse of the market. We put blood, sweat and tears into this home and wanted to come ...I was referred to Jay by another Rocket Mortgage representative when I was calling in regards to a refinance on a rental property that I had once lived in as our primary residence. I expressed that I was more interested in obtaining a mortgage on a home that we had renovated and moved into during the collapse of the market. We put blood, sweat and tears into this home and wanted to come full-circle by having the mortgage on both properties instead of just being renters ourselves. I thought that it could not be done.
At the time, there was nothing that the representative could do on our rental property and was handed over to Jay.
Jay was always professional and answered my questions in a very timely manner. He made the whole process very easy to understand and I trusted him but, I still thought that obtaining two mortgages was not possible. With all of the companies out there that just want your money, I never felt that it was a "shady" deal. He had patience throughout the entire process. When I was handed off to the "next step" and I was not comfortable with the individuals that were handling the end of the process, I called Jay and he handled the process until the end never making me feel like it was "not his job". Jay, in my opinion is "World Class" and represents his company in an outstanding manner. I have reccommended him many times and will continue to do so. Sincerely, Bill and Carrie PritulaRead MoreRead Less
Deb Sinn
Jay made the process of buying my first home so much easier! He was readily available when I had a question and gave me reassurance as needed. I can't say enough about Jay. He kept my loan process moving along and I was able to close on the forecasted date!! Thank you Jay!!