Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Mitch Bishop
Super easy to work with. Diligent, responsive, and professional.
chris fryer
Love that Hannah communicates mainly via text so I can remember in lieu of a phone call to remember. She is professional and works to get the loan processed.
Charles Harper
Doug did an excellent job of making the loan process quick and easy, he kept in constant contact with me though the entire process and dispelled any concerns I had, I would definitely recommend him to my friends and associates
H B
I had an amazing experience with the team specially Azrael. She was fast friendly and professional. She is an exceptional. The overall experience was outstanding!
ronne padilla III
If i could give a million stars, I would. Amazing guy and wonderful to work with. He worked very hard to make sure everything got done on time and earlier than expected!
Allen Gelfius
Jessica was pleasant throughout the purchasing process, but communication was lacking & she didn’t always listen. The experience was not as seamless as my previous mortgage experiences with Rocket.
Jessica Richelieu
Reply from Jessica Richelieu:

Thank you for taking the time to share your feedback. I’m glad to hear that you found me pleasant throughout the purchasing process. However, I’m sorry to learn that communication did not meet your expectations and that you felt I did not always listen to your concerns.

I understand how important clear, consistent communication is throughout the mortgage process. I truly value your feedback and ...
Thank you for taking the time to share your feedback. I’m glad to hear that you found me pleasant throughout the purchasing process. However, I’m sorry to learn that communication did not meet your expectations and that you felt I did not always listen to your concerns.

I understand how important clear, consistent communication is throughout the mortgage process. I truly value your feedback and appreciate you bringing these concerns to my attention. It gives me an opportunity to reflect on your experience and identify areas where I can improve.

Thank you again for sharing your experience. I appreciate your business and the opportunity to assist you with your home purchase.
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Emy Trotz
Michael was extremely professional and knowledgeable about my needs. He explained everything in a way I understood.
Dan Pelletier
Angela was the perfect agent for our loan , outstanding and guided us step by step throughout the whole process . She explained everything in layman’s terms who made the process easy for . Lovely young Lady , very patient with excellent communication, and professionalism . Thank you for guiding us through this process .
James Casper
We truly cannot say enough wonderful things about Thomas Doran at Rocket Mortgage.

Thomas was with us every step of the way over the course of several months — from the disappointment of losing the bid on the first house we hoped to buy, all the way through to finally closing on the home we now own.

Throughout the entire process, Thomas was exceptional. Whenever there were delays, complications, or ...
We truly cannot say enough wonderful things about Thomas Doran at Rocket Mortgage.

Thomas was with us every step of the way over the course of several months — from the disappointment of losing the bid on the first house we hoped to buy, all the way through to finally closing on the home we now own.

Throughout the entire process, Thomas was exceptional. Whenever there were delays, complications, or moments when things felt stressful, he was incredibly patient, warm, kind, and reassuring. He was always positive, always responsive, and somehow always managed to make us feel that everything was going to work out.

What impressed us most was how much he genuinely cared. Thomas went far beyond what we would ever expect from a mortgage professional. He worked weekends, made himself available whenever we needed him, answered countless questions, and truly held our hands through the entire journey.

Buying a home can be stressful and emotional, and having Thomas in our corner made an enormous difference. He is not only outstanding at what he does, but he is also just an incredibly kind, thoughtful, and wonderful person.

If we could give Thomas 10 stars out of 5, we absolutely would. We feel incredibly fortunate to have worked with him and are genuinely grateful for everything he did for us.

Thomas, thank you for helping us get home. You were incredible in every way. We home that if you come to our neck of the woods you will let us host you or take out for a great meal. Warm warm regards from both of us.
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Dennis Morrison
Blake provided me with the information I needed to make my decision he was very professional and helpful providing a efficient and quick completion of my loan