Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Pamela Larocque
I was thrilled how fast and easy it was to refinance with Rocket Mortgage. I tried to refinance twice but because my house is worth less on the market than I owe, my mortgage company kept putting me off and avoiding me, and I went to the person who got original loan for our house and local bank wouldn't approve it because we still owed 80% more than the house was worth. So when I called Rocket ...I was thrilled how fast and easy it was to refinance with Rocket Mortgage. I tried to refinance twice but because my house is worth less on the market than I owe, my mortgage company kept putting me off and avoiding me, and I went to the person who got original loan for our house and local bank wouldn't approve it because we still owed 80% more than the house was worth. So when I called Rocket Mortgage much to my surprise that didn't seem to shake them. I was skeptical, because we have excellent credit rating but still basically got turned down 2 times. But they were wonderful, quick, and easy how fast it went. And in fact we closed on a day it was one of the worse snow storms in the NE, the lawyer came right to our house!!! It was wonderful! I would highly suggest anyone who needs refinancing or a loan go with them, because like I said previously my mortgage company put me off changed my person 3x's who was suppose to take care of me, and the local bank said I was too high of a risk. So I was thrilled!!! And I got my loan exactly the amount I wanted it down too! Read MoreRead Less
Bibianne Bennett
Imagine this; I had complications from a local area inspector telling me I had to re paint a 6 x 8 section of my house and it starts raining sleet outside in Buffalo,NY. Charlene helped guide me through it and on Christmas Day she took my call regarding a letter of completion. ....That's Dedication!
David Everhart
Ryan was AWESOME!!! He was up front from the start and helped out during the whole process even after it was past his step. I would recommend Rocket Mortgage anytime and if you do ask for Ryan!!!!
Margaret Davis
Chad was great and always available for any questions. He was quick to answer my needs. I would hope to get him again if I refinance.
Amy Delgado
Aaron was very helpful, patient and knew exactly how to answer all of my questions. I would recomend Aaron and Rocket Mortgage for your mortgage needs. Rocket Mortgage not only offer the lowest interest rate but have a great customer service team. I end up recommending my Dad to get a low interest rate to refinance his home and he was so happy he got it, while he was denied refinancing through ...Aaron was very helpful, patient and knew exactly how to answer all of my questions. I would recomend Aaron and Rocket Mortgage for your mortgage needs. Rocket Mortgage not only offer the lowest interest rate but have a great customer service team. I end up recommending my Dad to get a low interest rate to refinance his home and he was so happy he got it, while he was denied refinancing through some local financing institutions. Aaron and Rocket Mortgage has been the best experience wirh financial intitutions that's far. Sincerely, Amy Delgado from a Wixhita KSRead MoreRead Less
Mark Fischer
Our experience with Christine was excellent. She went above and beyond to ensure that all our expectations were done. She also made the process effortless on our part. She was available when questions arose, and if she could not answer our question she would get someone to answer it. This excellent service made everything great. We would not doubt refer her and her company to anyone we know who ...Our experience with Christine was excellent. She went above and beyond to ensure that all our expectations were done. She also made the process effortless on our part. She was available when questions arose, and if she could not answer our question she would get someone to answer it. This excellent service made everything great. We would not doubt refer her and her company to anyone we know who are thinking about purchasing a home or refinancing their current home. Great job Christine.Read MoreRead Less
Mark Dyer
Shane was very helpful. While I learned early on that his role in the entire loan process was limited, anytime I reached out to him for something outside of his scope, he always forwarded my emails to the right person.
Gwen Powers
Amie is aptly named. She is nothing short of Amazing! Extremely professional, sincerely caring, going the extra mile.
Michael Reed
My home mortgage experience with Alex was very professionally handled and closed very quickly, this was my second time I have used Rocket Mortgage for may mortgage needs, and I will use them again when needed.
Lori Mullins
Charlene was a true joy to work with. She answered all my questions and made the whole refinancing experience a pleasure.