Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Mario Cazares
Excellent service, very attentive and helpful. He made our process seamless. We appreciate what Michael did for us, could not have done this process without his assistance.
deecoli
Excellent service, knowledge, and quick, helpful responses during the initial underwriting process. My second mortgage with Rocket. I highly recommend working with Dalton.
JENA G
This lender basically ruined my life. I went under contract on my home twice with the same buyer and lender and he still lied every step of the way. I took my house off the market, moved, signed ned contracts and this lender couldnt have cared less. This is the worst lender so save yourself the heartache and trouble and fine another company all together.
Gabriel Delgado
Reply from Gabriel Delgado:

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at ...Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at 313-373-3099 if you would like to discuss this further.Read MoreRead Less

Blaine Miller
Victoria, was excellent in helping me get the equity loan I was looking for this winter. She felt like a local going the extra mile to help up figure our way through the hoops. I recommend her highly.
Kaitlyn Teets
Great user experience and helpfulness. Was able to get clear to close way before my scheduled close date
Rebecca Terry
Kevin made us feel very comfortable with our decision to refinance our home. He is knowledgeable and answered all our questions. Kevin is also very kind and patient, an admirable quality in today’s fast paced world.
Mela Jaynes
Timothy was very impressive in not only finding us a loan to meet our requested needs but also provided us with details and offers during the process.
Kevin Umbarger
Kyle did a fantastic job putting together our refinance information. He had all the information quicky available and helped make our closing go smooth and quickly.
Fabian Villalba
Great communication
Very helpful and thorough
Shrinivasa Kini
I was in a typical first-time home buyer’s shoes, getting recommendations of lender contacts from family and friends, and trying to finalize on a lender as soon as possible. I had almost finalized with another lender (a big bank) before I talked to Kent. Though a little late in the process, but still he came highly recommended from my Schwab advisor. In the first conversation, Kent came across as ...I was in a typical first-time home buyer’s shoes, getting recommendations of lender contacts from family and friends, and trying to finalize on a lender as soon as possible. I had almost finalized with another lender (a big bank) before I talked to Kent. Though a little late in the process, but still he came highly recommended from my Schwab advisor. In the first conversation, Kent came across as genuine and eager to work with me to get the best deal. In the background, when I mentioned about Rocket to my realtor, he was a little apprehensive because of their past experiences with Rocket Mortgage and recommending me to stick with my other lender. However, based on my follow-up conversations with Kent and the speed with which he moved to get the application through the process, it was impressive. The quote was clean and much better than my other lender, bringing my monthly costs down significantly. After that point, it was a no-brainer to stick with Kent and Rocket. After my realtor and Kent talked, even my realtor agreed to go ahead. When all was done, my realtor thanked me that now they also have a good representative at Rocket Mortgage with Kent, and they were looking forward to working with Kent in future transactions. Overall, my experience working with Kent was very good and I would recommend him for home mortgage needs.Read MoreRead Less