Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Paul Perry
It was so great working with Sebastian. He was able to handle the changes I had with my loan like a pro. Loved his don't worry I got this attitude. He would answer my emails, text almost immediately. I would 100% recommend him to anyone looking for a loan they will be in good hands.
Sal Perritano
Highly professional suggested a solution for an issue I didn't realize I had. Highly recommend.
Jeff and Kum Cha Keller
5th loan with rocket, this one was trouble from the jump. Chris proceeded to write a conventional loan when I wanted a VA loan. He’s loan costs were $5000 more than discussed initially. Which did change back once he got me the VA loan. More attention to detail and learn to listen better would be my suggestion
Chris Airriess
Reply from Chris Airriess:

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that you were able to speak with our Client Relations team ...Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trustRead MoreRead Less

Michael Dillingham
Mortgages aren’t usually very easy to do. Harry and his team made everything very easy for me and my family. Highly recommend Rocket Mortgage.
Tim luke
Called me out of the blue unsolicited, Harassed me when I said I did not want or need anything, was persistent with pushing a loan I never asked for and was arrogant, clearly he does not hear "no" often. Beware.
Patrick Camarena
Reply from Patrick Camarena:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you. Please ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

bowman2210
Thank you, Tyler, for a seemingly easy process. Tyler answered all of our questions and was able to put together a loan that exceeded our expectations.
Franquee Flores
Working with Mitchel was such a pleasure! He's very knowledgeable, friendly and personable, he answered any time I called or text without any hesitation! I'm truly grateful for Mitchel!
BROWNSOULxxx
Rockey Was Excellent!!! AAAAAA++++!! Very Professional, Fair And Assertive...
Austin White
Bari is hands down the man, the way he was able to keep me at ease with his work ethic and confidence to get the job done. I definitely recommend him for anything mortgage related!!
Chancee Baxter
Vu was very professional. I received timely updates and the process was seamless. I would love to work with Vu again. I would recommend him to anyone.