Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Charlene Scoles
I have been working with Rocket Mortgage for years. Luelz turned out to be the biggest dissapointment for me. He should be not be referred to as a loan expert. I completed the process completely on my own.
Luelz Lomas
Reply from Luelz Lomas:

Dear Charlene,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to ...Dear Charlene,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trustRead MoreRead Less

Shane Hylleberg
After some complications with my initial application, I was referred to Daniel. His patients and expertise helped get my loan over the finish line and closed. Daniel was great to work with. He’s definitely an asset to the Rocket Mortgage team.
Chesterfield914
Joe was an absolute pleasure to deal with. Extremely knowledgeable and thorough. He and his team couldnt have made the process any easier. Highly recommend and will definitely be back to do business again with. A+++++
Jody Beane
He was and is outstanding. He is the kind of person that you feel like you've known all your life. Goes above and beyond. Highly recommend him.
Steve Gittelman
Five stars because there are only five! The greatest. I have been referring clients to him.
Cathy Walker
Johnny was very helpful and worked quickly to get our loan application submitted and approved. It was 14 business days from our 1st contact to closing. Exceptional service!
Sadie Harvey
Taryn made the loan process super easy, understandable, and fast. My loan was finalized within weeks of initiating the process. Thank you.
Ken Cote
The absolute best I ever had work with. Couldn't have been better!! Thanks for all your help.
Warrior Smith
I enjoyed "the process" because Eric kept me up to date on all steps of my loan. He diligently endured all follow-up questions from me and did it in a friendly yet professional manner. He made my process easy and understandable!
I would recommend Eric, and the complete team at Rocket Mortgage, to anyone seeking a fast, concise loan with no surprises!
Tracie Hill
Linda was there, every step of the way, answering questions and being proactive on tasks to complete. I really appreciate your professionalism and wonderful customer service.