Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Sherri Lamberth
Giancarlo was very good at explaining my options and helped make the whole process run very smooth.
Sarah Hurtado
Bridgett rocked my deal out of the park! Not only did she get me closed in less than three weeks, she had an amazing personality, was kind and followed up constantly through out my loan process! I am so greatful for her and Rocket Mortgage! I 1,000% recomend! Thank you again, Bridgett!
Eugene Marckx
Angel Herrera was attentive and careful in his assistance with our loan process. He made sure to understand and be understood over the phone. He brought us along wonderfully.
Diana Duer
My mortgage assumption was an emotional, anxious experience, but Sofia was patient, knowledgeable, and quick to respond to all my concerns.
Scott Hunziker
Total excellence! Kip is your man with all things that are a great deal regarding in our experience with a refinance that was a total upgrade for our lives. We got a great deal and it really changed our dynamic regarding all of our credit card companies. Rocket Mortgage is a great company with great people helping you to get the best deal for you and your family! l For us it was a triple win in...Total excellence! Kip is your man with all things that are a great deal regarding in our experience with a refinance that was a total upgrade for our lives. We got a great deal and it really changed our dynamic regarding all of our credit card companies. Rocket Mortgage is a great company with great people helping you to get the best deal for you and your family! l For us it was a triple win in so many ways. Thank you Kip for all of your help and professional posture throughout our entire process. 5 Stars Buddy! You earned it!Read MoreRead Less
Holly Bauman
Couldn't return a phone call. Never heard from him again. Convoluted my idea into his and screwed me at closing. I'm furious, he's ridiculous
Patrick Grimes
Reply from Patrick Grimes:

Thank you for sharing your feedback. I sincerely apologize that you experienced frustration and disappointment, particularly regarding communication and the closing outcome.

Once the initial stages of the loan process are completed, the loan transitions to our processing team, and my direct involvement becomes limited unless additional assistance is needed. I understand this transition can ...Thank you for sharing your feedback. I sincerely apologize that you experienced frustration and disappointment, particularly regarding communication and the closing outcome.

Once the initial stages of the loan process are completed, the loan transitions to our processing team, and my direct involvement becomes limited unless additional assistance is needed. I understand this transition can sometimes feel like a gap in communication, and I appreciate you bringing this to my attention.

Thank you again for taking the time to share your experience. I wish you all the best moving forwardRead MoreRead Less

Bob H
Manny was very helpful throughout the whole process. He is an efficient communicator and always gave us updates throughout the entire home buying process.
Lisa Stine
Very helpful young man. Explained my options. And explained how this refinance would help pay off my mortgage earlier, he was very kind and professional
Paul B Moccia
This was our third refi with Rocket. Like the earlier ones, our contact (Kris this time)
was knowledgeable and clear in communicating. Contact was frequent but not overdone. The whole process went smoothly.
Jerromy Slocum
Mike was very informative and encouraging. He responded to me and answered all my questions. He worked hard, and went above and beyond to ensure my processing moved along efficiently. Will highly recommend.