Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Shonte' Espinal
It was a pleasure working with Marlon. He was very professional, informative, and responsive. I would highly recommend using Marlon to my family and friends.
Kristina Hurlburt
Jacob was great to work with! He was knowledgeable, friendly and always available to answer any questions I had along the way. He made refinancing a breeze.
Beth Kaplan
I am writing this review with much joy and enthusiasm . I recently worked with Jon Hernandez Delgado to secure a refinance of my home. Jon's level of service, transparency, and advocacy he provided was truly exceptional.

Navigating a mortgage/refinance can be painful and complicated process, but Jon stood out as a true partner. What impressed me most was his ability to listen to my specific goals, ...I am writing this review with much joy and enthusiasm . I recently worked with Jon Hernandez Delgado to secure a refinance of my home. Jon's level of service, transparency, and advocacy he provided was truly exceptional.

Navigating a mortgage/refinance can be painful and complicated process, but Jon stood out as a true partner. What impressed me most was his ability to listen to my specific goals, consolidating high-interest debt and improving my credit profile, and then "work the math" to make it happen.

Specifically, Jon:

Acted as a True Advocate: When the initial numbers didn’t align with my goals, Jon didn't just walk away. He proactively worked on restructuring my application, ensuring I could maximize my benefits today. He was able to save me hundreds of dollars.

He was patient in explaining complex "lender credits" and rate structures, helping me feel confident and prioritizing my long-term financial health.

Delivered Results: Under his guidance, I was able to wipe out my revolving debt, which has completely transformed my financial outlook.

Jon doesn't just "process" loans; he solves problems. His professionalism and commitment to getting the best possible outcome for his clients reflect the highest standards of Rocket Mortgage. He has been instrumental in my success, and he is such an asset to your team.

Overall: My experience with Jon and Rocket Mortgage has been easy, exceptional, fast and very pleasurable. I would highly recommend Jon. Whenever I called or texted he was responsive within hours and always had the answers.
Thank you Jon!Read MoreRead Less
Patience Offor
Ryan was amazing he was patience and very knowledgeable, I most definitely give him more than 5 stars.
Bob Ryan
G Great job Joshua. You were allways very prompt in getting back with me on issues concerning my refinance. The online process that Rocket uses is great.
Robert Zoll
I got the pleasure of working with Laura on a recent transaction for a mutual client which we closed this past week. From start to finish Laura and her team at Rocket were on top of everything. They made my experience from the agent side and my clients experience flawless. We together got another client into their first home and assured they felt they were viewed as more then just a transaction ...I got the pleasure of working with Laura on a recent transaction for a mutual client which we closed this past week. From start to finish Laura and her team at Rocket were on top of everything. They made my experience from the agent side and my clients experience flawless. We together got another client into their first home and assured they felt they were viewed as more then just a transaction but apart of the family. I definitely look forward to working with Laura and the rocket team in the future.Read MoreRead Less
Courtney Brennan
Jon was terrific. He answered all our questions, guided us through the process and responded with urgency. I can't recommend him enough - our experience with him was 10 out of 10!
Juliet Swancutt Beasley
Paul , Jenna and the team were very helpful and confident in discussing what was required and followed up on any calls made. The only downside was the website.
Definitely needs to be improved so it is user friendly and open to all users offering to take all information that is required ie former addresses that are not USA.
Very happy with the results and professionalism given
Allan Dolman
Alyson was a consummate professional in her handling of my mortgage process. I highly recommend her if you’re looking for great service and speedy approval.
Nancy Rowell
David was so persistent in getting us the best value in refinancing our home. He was knowledgeable, helpful, kind, and patient. It was great working with David.