From start to finish, and even after closing Mallory displayed a high level of professionalism, answered questions thoroughly & promptly and as "the face" of Rocket left the best of impressions. Well done indeed. Charlie & Brenda Q
Kimberlee Welser
Kimberlee Welser
551
Dean was extremely professional, prepared with how to best direct me, and patient with all my questions. I would absolutely recommend anyone take the time to get his assistance!
John Morrow
John Morrow
551
Jason is pro, but more importantly, Jason is a PEOPLE PERSON. He is focused, understanding, patient, and reassuring. At my age, aand even though this was a telephone process, he made me feel at ease, explained all information thoroughly, and left no stone unturned. Jason was a genuine relationship specialist. My call to Rocket was the right call, right time, and right agent. Thank you, Jason.
Christopher Castillo
Christopher Castillo
521
Jeff started off strong and stated the process would take two weeks for a HELOC. Ended up taking 4 weeks which is normal processing for a residential purchase! Severely disappointed. I used to refer clients to Rocket Mortgage because of their timeliness and efficiency. I hope I was an outliner but I don't have the faith I once had.
DanDan N
DanDan N
551
Jesse was awesome! I was grateful for all his help, understanding and patience. Buying a home is a huge undertaking and Jesse helped it go smoothly. Jesse was super quick to respond to all of my emails and messages. He provided me quick and completely accurate info. Looking for a home takes time and Jesse remained in contact with me and checked-in on me during my search. Once I found the right ...Jesse was awesome! I was grateful for all his help, understanding and patience. Buying a home is a huge undertaking and Jesse helped it go smoothly. Jesse was super quick to respond to all of my emails and messages. He provided me quick and completely accurate info. Looking for a home takes time and Jesse remained in contact with me and checked-in on me during my search. Once I found the right home, he was quick to assist me and remained available throughout the whole process. Thank you Jesse for your professionalism, patience and understanding. I really appreciated everything you did to assist me with my home purchase. With Jesse at your side, you know you are in great hands!Read MoreRead Less
Travis Thomas
Travis Thomas
551
Jenny was fast, helpful, and knowledgeable. Couldn't have asked for better.
Jeff Walker
Jeff Walker
551
Chelsea was just awesome to work with such as I have worked with others before. They all do a great job and happy to be a multiple repeat Rocket customer.
Marie Armstrong
Marie Armstrong
551
Lawrence is awesome! He is knowledgeable and professional!! He was really there for us. He is great at his job!
John Pappas
John Pappas
551
Highly recommend Shawtann, he’s extremely knowledgeable and was quick to answer any questions I had.
Robert Johnson
Robert Johnson
551
Josh was responsive, knowledgeable, and very professional throughout the process of our re-finance decision making, application and closing. I highly recommend Josh to anyone who is looking for a mortgage.
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