Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Kensi Weir
Zach was very helpful and thorough in explaining answers to my questions. Truly appreciated his assistance today.
Jim Burritt
Jacob has been great to work with. We have completed two mortgages with him and he has been helpful, competent, fun to work with and an ultimate professional.We will seek him out again should we need another mortgage or refinance.
Tiffany Baker
It was a pleasure working with James. He was always available to answer questions, was very pleasant to talk to on the phone, and made a very stressful process as smooth and pain free as possible. Thank you so much!!!
Dianne Carey
The process of buying a home, at 65 years of age, was daunting. Lauren made everything so smooth and easy! Her interest in me as a person was deeply appreciated. I was so appreciative of her phone calls checking in to make sure everything was OK. I couldn't have done it without her! Thank you so much Lauren!
brooke roese
Oh my goodness! THE BEST service! Giovanni helped us through all the processes of our loan, even when we moved on to other areas of our loan process. He was patient, knowledgeable and most of all....acted like a good friend-we felt we had known for years! He was truly amazing....Rocket is so lucky to have him!!!!
christy hoppe
Mario was very informative. He was very patient with me when I became frustrated. He helped me get to my goal!! He was amazing!! Thank you Mario!
F
Elijah was outstanding—professional, attentive, and truly went the extra mile to make buying my home effortless. From start to finish, he guided me through the loan process with patience and clarity, always staying on top of emails and responding quickly—even after hours—to keep paperwork moving. Thanks to his constant support, everything felt straightforward and stress-free. I’m thrilled with the...Elijah was outstanding—professional, attentive, and truly went the extra mile to make buying my home effortless. From start to finish, he guided me through the loan process with patience and clarity, always staying on top of emails and responding quickly—even after hours—to keep paperwork moving. Thanks to his constant support, everything felt straightforward and stress-free. I’m thrilled with the interest rate he secured and can’t recommend Elijah and his team highly enough. I’ll absolutely turn to him again for any future home financing needs.Read MoreRead Less
April Holp
Deidre is a total rockstar and she knows her stuff. She is well versed in help clients with not so perfect financial fitness, FHA loans and manufactured homes. We faced several road blocks in this process, had a difficult listing agent, and she was still able to keep us on track and get us to closing!
Helping people find their way HOME is definitely her passion and deepest desire for all her ...Deidre is a total rockstar and she knows her stuff. She is well versed in help clients with not so perfect financial fitness, FHA loans and manufactured homes. We faced several road blocks in this process, had a difficult listing agent, and she was still able to keep us on track and get us to closing!
Helping people find their way HOME is definitely her passion and deepest desire for all her clients.Read MoreRead Less
David Scular
Dragged their feet on the closing which still has not happened. They lost and misplaced papers at no fault of ours and now we are likely getting dinged for a late payment to our previous mortgage company. Lesson learned.
Ryan Craven
Reply from Ryan Craven:

Dear David,

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client ...Dear David,

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at 313-373-0821 if you would like to discuss this further.Read MoreRead Less

Jeff Poehls
I had multiple choices for my mortgage provider. However, one was the clear winner of my business. Olivia communicated with me weekly during my house hunting. She asked to initiate my mortgage prequalifying letter. She checked on me weekly and brought me the most competitive rates. Her service was outstanding. Agenda herself available during vacation when I made the offer. She takes care of...I had multiple choices for my mortgage provider. However, one was the clear winner of my business. Olivia communicated with me weekly during my house hunting. She asked to initiate my mortgage prequalifying letter. She checked on me weekly and brought me the most competitive rates. Her service was outstanding. Agenda herself available during vacation when I made the offer. She takes care of her clients immediately. She earned my business; while ther competitors waited on the sidelines.Read MoreRead Less