Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Ernesto Angeles
Informed me right away for things need to be done to close the deal
Sandra Stuart
Brandon was very patient and answered all my questions with clarity and completeness. Thank you Brandon for a job well done!
(Sorry I am so late getting this done)
Melissa Papish
Zachary was very personable and explained everything thoroughly to make sure we felt comfortable with the process. I appreciated his attention to detail.
Heidi Smith
Demetrius was very helpful with my home refinance process. He was thorough, efficient, and explained the process clearly. I was friendly and responsive, and he got back to me promptly when I sent him questions.
Andrew Liebig
Thank you for your help and assistance
Vijay Hiremath
Mack made the home-buying process incredibly smooth. He communicated clearly throughout every stage, was always quick to respond, and kept me updated along the way. He also helped me obtain Schwab discounts and worked to lower my interest rate, saving me money. I truly appreciated his dedication and excellent customer service. Highly recommended!
Jennifer Geiger
So knowledge and very attentive. Definitely recommend. Thank you so much!!!
merlyn raiford
I had a wonderful experience with Rocket Mortgage, especially with the person who handled my refinance, Matthew He was extremely courteous, professional, and attentive throughout the entire process. He listened carefully to my concerns, answered my questions, and made sure everything moved along quickly. My closing was completed much faster than I expected, which I truly appreciated.
Thank you for...I had a wonderful experience with Rocket Mortgage, especially with the person who handled my refinance, Matthew He was extremely courteous, professional, and attentive throughout the entire process. He listened carefully to my concerns, answered my questions, and made sure everything moved along quickly. My closing was completed much faster than I expected, which I truly appreciated.
Thank you for making what can sometimes be a stressful process so smooth and easy. I highly recommend Rocket Mortgage and especially appreciate the excellent service I received from Matthew .Read MoreRead Less
Shelly Bellamy
Poppi provided excellent customer service and knowledge. She was able to bump my credit score as needed.
Julissa Arango
She was very efficient in submitting forms and ensuring all necessary documentation was procured. However, I believe there is room for improvement in her communication. On occasion, we needed to contact other Rocket Mortgage officers to receive timely responses, as communication with her was sometimes delayed.
Zahania Davis
Reply from Zahania Davis:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less