Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Analisa CCJ
Dana was very flexible with our schedule which was helpful when we both have rotating/irregular work hours! She was very helpful, answered all of our questions, and was just generally pleasant to work with!
Mandy Liu
I had a fantastic experience working with Ibrahim in serving our mutual clients. From day one to the close of escrow, he brought the perfect combination of professionalism, efficiency, and genuine care. Ibrahim made the entire loan process smooth, consistently keeping everyone informed and ensuring everything moved forward seamlessly. His clear communication and commitment to excellence truly made...I had a fantastic experience working with Ibrahim in serving our mutual clients. From day one to the close of escrow, he brought the perfect combination of professionalism, efficiency, and genuine care. Ibrahim made the entire loan process smooth, consistently keeping everyone informed and ensuring everything moved forward seamlessly. His clear communication and commitment to excellence truly made a difference. I can’t wait to work with him again - five stars aren’t enough for the level of service he delivers! Highly recommend!Read MoreRead Less
Veronica Gaynor
This was a great experience working with Desean. He was patient, caring and very knowledgeable. He always had my back no matter what the situation was and I thank God it was him. I could call him for anything and would always call back and talk me through it. I don’t think it would have been possible to refinance without Desean being there. He is without a doubt the best thing since sliced bread😊
Andrew Wolfort
James takes the time to listen, explain and research best options. True pro!
Julie Rogers
Very fast and efficient. Michael was also very clear when explaining information and easy to talk to. Thank you again!
Ed Strickland
I really felt he had my best interest at heart. He listened to my past issues and formulated a path to get my credit to an acceptable level. I really appreciated his expertise and help!!!!
Samantha Muniz
A True Guardian Angel: My Experience with Sean Park at Rocket Mortgage

Words cannot express the gratitude I feel for Sean Park. He has been a literal guardian angel for me and my family during one of the most challenging times in our lives. Imagine trying to buy a home for you and your children while navigating the pain of a divorce and losing almost everything. I had no idea where to even begin. I...A True Guardian Angel: My Experience with Sean Park at Rocket Mortgage

Words cannot express the gratitude I feel for Sean Park. He has been a literal guardian angel for me and my family during one of the most challenging times in our lives. Imagine trying to buy a home for you and your children while navigating the pain of a divorce and losing almost everything. I had no idea where to even begin. I called several mortgage companies, but when I reached out to Rocket Mortgage on a late evening, Sean answered. From the moment he picked up the phone, he reassured me and said, "We can work on this now."

At that moment, I was overwhelmed with uncertainty. It was late, and I thought, “Are you sure?” Without hesitation, Sean began explaining the entire process, on a night when I had lost all hope. I had only 90 days to secure a home, a place my children and I could call our own—especially with the possibility of losing it in the divorce battle.

Sean did more than just professionally guide me through the mortgage process. He became a true support system. He went above and beyond his responsibilities to ensure my needs were met. On days when I could hardly think straight, bogged down by legal paperwork and personal stress, Sean would work tirelessly, crunching numbers and providing resources to help me navigate the financial aspects I hadn’t even considered. He never made me feel like a burden, despite my constant questions and concerns.

Sean was more than just a mortgage specialist—he was a constant source of positivity and hope. He would find creative solutions in ways I had never seen before. He genuinely cares about his clients and takes their well-being to heart. It’s rare to find someone who treats their job with the level of commitment and care that Sean does.

Thanks to Sean’s relentless support and dedication, I was able to secure a home for my children and me. He deserves more than just a bonus or a raise—he deserves recognition for being the incredible person he is. Rocket Mortgage is incredibly lucky to have him. We need more people like Sean Park in this world, who truly go above and beyond to make a difference in others’ lives.

God bless you, Sean, and your family. Thank you for everything you did for me and my children.

Sincerely,
Samantha M.Read MoreRead Less
Silverbackiii
Not clear on mortgage program description and difficult to get clarification
Skylar Swiecki
Reply from Skylar Swiecki:

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and ...Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trustRead MoreRead Less

Alexis Peterson
Michelle helped me a lot she didn’t give up on me or my credit an I truly appreciate that honestly I do .
Sai-Kit Chan
I wanted to take a moment to express my sincere gratitude for your assistance with the loan for my condo at Linden in South San Francisco. The process could have been overwhelming, but your patience and willingness to educate me every step of the way made it much smoother and less daunting.

I truly appreciated your prompt responsiveness to my many questions and your consistent professionalism ...I wanted to take a moment to express my sincere gratitude for your assistance with the loan for my condo at Linden in South San Francisco. The process could have been overwhelming, but your patience and willingness to educate me every step of the way made it much smoother and less daunting.

I truly appreciated your prompt responsiveness to my many questions and your consistent professionalism throughout the entire process. Your expertise and clear explanations gave me the confidence I needed to navigate each stage.

Thank you again for your exceptional service and for helping me achieve this significant milestone. I will certainly recommend you to anyone in need of a reliable and knowledgeable real estate lender, and hope to work with you in the future on any refinances I may undertake.Read MoreRead Less