Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Donna Ross
I have to say, Allen was there with me every step of the way! If I had a question about anything, he could direct me to where I needed to go or help me himself. He was always professional and helpful. I really appreciate Allen!
Aaron Andrews
Josh is the real deal! The prompt, thorough, responsive, and committed to making things as easy as possible for us during the process. I highly recommend him!! Best experience I've ever had with a lender and a Josh is the reason why!!
B Smith
This guy knows what he is doing. For perspective, our counterparty's lender on the sale of our other house was a complete disaster, missed closing by a week and almost blew up our purchase deal. 0 hiccups closing on time on the house we purchased with Jettsen. Couldn't have gone smoother. The team was extremely professional, proactive, and always available. This is my third home purchase and ...This guy knows what he is doing. For perspective, our counterparty's lender on the sale of our other house was a complete disaster, missed closing by a week and almost blew up our purchase deal. 0 hiccups closing on time on the house we purchased with Jettsen. Couldn't have gone smoother. The team was extremely professional, proactive, and always available. This is my third home purchase and it was the smoothest by far. Highly recommend, and I never write recommendations.Read MoreRead Less
Alexandria Armstrong
This is the 6 home we have purchased and 3rd with Rocket but by far the more seamless lender experience we have had yet. Angela was not only high effective in her role but her communication with us was paramount to the outcome of our quick, smooth closing! She took the time to get to know us, made the process customer focused and was truly an advocate for everyone involved. She went above and ...This is the 6 home we have purchased and 3rd with Rocket but by far the more seamless lender experience we have had yet. Angela was not only high effective in her role but her communication with us was paramount to the outcome of our quick, smooth closing! She took the time to get to know us, made the process customer focused and was truly an advocate for everyone involved. She went above and beyond to also communicate with agents on both sides. Her number is saved and she will be my go to for any future needs as well as referrals.Read MoreRead Less
Henry Horres Jr.
Jomar is most efficient and personable. It has been a pleasure working with him as part of the Rocket team. I would recommend him highly to my friends and family.
Jacob Ealy
Very knowledgeable, easy to contact, and friendly. He made the process as easy as possible.
Paolo Andrade
Devin worked with all my questions from preliminary, during and the week before closing. Super responsive and helpful! I highly recommend Devin!
Jaime Arrigoni Sr.
he was great on first phone call but did not hear much after that. not near as good of communication compared to last time we went through this with rocket a while back. Costed us more fees due to this and more interest on mortgage and credit cards. Rockets mistake costed us more $$$$$
Joseph Perkovich
Reply from Joseph Perkovich:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Quicken Loans, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Quicken Loans, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Michelle Michalak
The process was so seamless that I barely had to ask anything. Absolutely love Rocket, thanks Ann!
David Rowe
Made the purchase of my first home so easy. Was clear and concise on every detail. 10/10 would recommend Michael to another potential buyer.