Michael was awesome and helped me through the process. He went above and beyond to make it happen. Thank you!
Sherry Fox
Sherry Fox
551
Mike was wonderful. He was always there to answer any of my questions. I would have no problem sending someone to him for their Mortgage needs.
Shaakira Nadiyah
Shaakira Nadiyah
551
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I recently closed a home refinance loan with Rocket Mortgage, and I couldn’t be more pleased with the experience. Kim Williams, my loan officer, was absolutely outstanding. The entire process was smooth, personal, and efficient from start to finish. Kim was always available to answer any questions I had, and she took the time to ...Here’s a polished version of your review that you can post online:
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I recently closed a home refinance loan with Rocket Mortgage, and I couldn’t be more pleased with the experience. Kim Williams, my loan officer, was absolutely outstanding. The entire process was smooth, personal, and efficient from start to finish. Kim was always available to answer any questions I had, and she took the time to truly understand my individual situation. I felt genuinely valued, heard, and cared for throughout the process. Her professionalism and dedication made all the difference. I’m incredibly grateful to Kim and the Rocket Mortgage team for making this such a positive and stress-free experience. Highly recommend!Read MoreRead Less
Gavin Mcbean
Gavin Mcbean
551
Highly recommended! Angela was so informative, and provided consistent communication and knowledge throughout the process. I will definitely use her for future home purchases if I buy another home or rental property. She did not do the minimum to seal the deal she went above and beyond to ensure our unique situation was handled with extreme care and worked with her manager to ensure that they ...Highly recommended! Angela was so informative, and provided consistent communication and knowledge throughout the process. I will definitely use her for future home purchases if I buy another home or rental property. She did not do the minimum to seal the deal she went above and beyond to ensure our unique situation was handled with extreme care and worked with her manager to ensure that they could work within their parameters to support what was needed versus making a promise and backing out. Despite me transitioning from my 24 yrs of active duty military service and having the difficulty of providing income statements as a civilian, Angela and the staff were able to still make my closing happen with zero flaws. I was fortunate to have virtually met and worked with her and her staff. Her tacit and explicit knowledge are above reproach. Angela will ensure her due diligence is done to make sure that you are properly taken care of and things are done correctly.Read MoreRead Less
Joanne Stewart
Joanne Stewart
551
Easy, quickest loan processing I have every experienced. Brent was very responsive and answered all my questions and concerns. I would recommend him over and over again.
Karen Crumpton
Karen Crumpton
551
Patrick was very friendly, professional and quickly followed up answering any questions we may have had! Thank you Patrick for all of your assistance!
Ann Fox
Ann Fox
551
I enjoyed working with Ebony. She was usually available immediately when I called for her. If she wasn't, she would get back in touch with me in a timely manner. I also appreciate that she was willing to text for quick communications if it was appropriate. Very pleasant and courteous.
Danielle Simo
Danielle Simo
551
Pete helped me out with the purchase of my home. It was an unusual situation that required a lot of knowledge and jumping through hoops. He was always helpful, professional, and kind. I made a joke that I’m gunna be staying at this residence for the rest of my life after the stress of the sale. But if I ever had to move, I’d trust Pete to help me with the new purchase. 10/10 Pete! Thank you!
Austin Moughler
Austin Moughler
551
Elijah is hands down the man to have in your corner! He knows all the ins and outs and gets it done for you, not just done but done fast and right. Very clear cut and helpful and makes the whole loan process a breeze!
Kimberly Smith
Kimberly Smith
551
I truly appreciate him and all his hard work and support throughout this process. He was listening ear through my frustration. But he was the best person to for me through this process and I’m forever grateful to him. And Rocket Mortgage of course for seeing me through the finish line.
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