Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Northern Sr
Great guy to work with through the whole process.
Julie Quinton
John was very easy to work with. Within 2 days we had our conditional approval. He was extremely compassionate and understanding when it came to our refinance. He offered words of encouragement as well as his professional expertise. I highly recommend John Gandara for your mortgage needs.
Robert Bacharach
Isaac was very polite and considerate of all my needs did his very best to answer any and all questions that I had and if he didn't have the answer he got the answer and got back to me.
Jacki Campbell
I appreciated the quick response to my concerns in refinancing my home and for the Rocket team making the process relatively effortless.
Stuart Nichols
Joe was great to work with. Very responsive to questions and helpful when the underwriting process got a bit overwhelming.
Bethany Bland
Roman was very helpful, attentive, and over-the-top kind when it came to the whole process and being there when needed. He went above and beyond and really made the whole thing easy. Totally appreciate him!!
Shane Bruggeman
Absolutely horrible service!! Will not return my emails or answer any of my questions, completely just wants to pass the buck and deflect anything, I wish I would have had someone else, he was not a good person at all to deal with
Yves Chery
Reply from Yves Chery:

Dear Shane,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given ...Dear Shane,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Tonie Hurd
Always had the answers we needed. Extremely helpful. Would highly recommend him
Kurt Gambon
Martin was very insightful on what my needs were, he's certainly an asset to Rocket Mortgage.
Julie Balkwill
Tyler did a good job of finding the best solution for our situation. While working on the confines of the company policies, his open-mindedness, resourcefulness and teamwork resulted in a successful transaction. Thank you.