Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Bliss Roy
Exceptional service! Fast, friendly, knowledgeable, supportive, goes above and beyond!
James not only provided a great product he also educated me about my options and the process using language I could easily understand. Above all, HIS SERVICE is the reason I am a repeat customer. I wholeheartedly trust his advice and guidance.
God sent!
Sandra Valentine
Ana was an absolute pleasure to work with. She consistently demonstrated professionalism and a deep understanding of her field. Her extensive knowledge and expertise were evident in every interaction, and she always took the time to address my questions and concerns thoroughly. Moreover, Ana's commitment to providing excellent customer service made the entire experience seamless and enjoyable. Her...Ana was an absolute pleasure to work with. She consistently demonstrated professionalism and a deep understanding of her field. Her extensive knowledge and expertise were evident in every interaction, and she always took the time to address my questions and concerns thoroughly. Moreover, Ana's commitment to providing excellent customer service made the entire experience seamless and enjoyable. Her responsiveness and willingness to go the extra mile truly set her apart.Read MoreRead Less
Lisa Lemons
Patrick was proactive in reaching out to me when rates dropped to refinance and save money. The application and loan process was very easy and smooth. I highly recommend Patrick and his team!
D-House Schultz
Lisa is a very personable and professional Loan Officer. During 1st contact she talked to me and not at me, she listened and didn't pre-judge or had boilerplate answers to questions (as she most likely has heard them all) for she answered the questions I had for those questions and didn't talk around them. It did take several conversations before I was ready ahead with the loan, and at not time ...Lisa is a very personable and professional Loan Officer. During 1st contact she talked to me and not at me, she listened and didn't pre-judge or had boilerplate answers to questions (as she most likely has heard them all) for she answered the questions I had for those questions and didn't talk around them. It did take several conversations before I was ready ahead with the loan, and at not time did she push me into making a decision. She talked to me (without selling me) about the Pro's and Con's on getting the loan and let me take me time in making the decision and only called to check in on the dates we had discussed for her to do so. All the way through she kept me update on the progress of the loan process and checked to make sure that information was correct (and didn't assume what I wanted or what she thought was best for me) as she always contacted me (call, text or email) to make sure on what we talked about before final submission. If the need ever presented itself that I would have to go through this experience again, I would surely hope it was with Lisa.Read MoreRead Less
Ken Peters
Very helpful, very responsive, and was patient with my many questions
Jared Dickson
Roman was great to work with. The process was quick and we understood what was needed at every stage.
Maryellen Neutts
From the start Dallas has been such a great help and worked with me to get me exactly what I needed, he listens and really cares. He is a true asset to your company.
Laurie Walden
David was excellent. I was very comfortable throughout the process and feel confident it was the right decision to refinance. I look forward to working with him again.
Kevin Brown
Donald was very helpful and professional. He answered all my questions (and I had alot). I could tell he was very knowledgeable but didn't talk down to you. I like that. I HIGHLY recommend him.
Andrew Grove
Rosie was completely on top of our loan application from beginning to end. She made it quick and easy, and was a pleasure to work with.