Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Adriana Blake
Rita Lim was extremely friendly and helpful throughout my loan process. He even answered questions late in the process after his part was done, which I really appreciated.
Amber Kriewaldt
You decided to create a new loan on my account without my knowledge or permission after your company borderline harassed me via many phone calls where I told each one to stop calling me and I didn’t want anything. Definitely not good business or ethics.
Camden Thompson
Reply from Camden Thompson:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Gretchen Lorraine
Holly was amazing! Made this the most pain-free experience EVER!!
Wotvely Angel
Roberto was amazing to work with! He helped me understand what I needed to do to improve my credit score so I could move forward with the mortgage process with Rocket Mortgage. He was very knowledgeable, patient, and always willing to answer my questions. Thanks to his help, my credit score increased and I’m now in a much better position to purchase a home. I really appreciate everything he did ...Roberto was amazing to work with! He helped me understand what I needed to do to improve my credit score so I could move forward with the mortgage process with Rocket Mortgage. He was very knowledgeable, patient, and always willing to answer my questions. Thanks to his help, my credit score increased and I’m now in a much better position to purchase a home. I really appreciate everything he did for me and would definitely recommend Roberto to anyone looking for help with their credit!Read MoreRead Less
Balasar
She was pleasant to speak, extremely helpful and insightful.
James Carver
Working with Leah was an enjoyable experience. She is professional, personable and patient. Throughout the loan process, she kept me abreast of what was needed and patient as I was sometimes slow to get back to her. Working with Leah was a continuation of all the great experiences I have had with Rocket Mortgage staff throughout the years.
Sarah McClellan
Was great working with Sage on this refi process! Very professional, kind, and knowledgeable! He went above and beyond to help us get what we needed throughout this process. Highly recommend him. Thank you Sage!!
Rebecca Miller
I will always go to Dean and his team. They are always responsive, patient, and friendly I have worked with Dean for years on multiple purchases. He never disappoints.
Tyler Bishop
Michael stayed in contact the entire time and was able to get around to each and every question we had. Couldn't have refinanced without him
Octavio Martinez
She was very helpful and explained in detail everything to me