Rocket Mortgage Sales Reviews
Rocket Mortgage Sales' Reviews
Salone H
Great customer service very nice to talk to VERY knowledgeable…
Rocket Mortgage Sales' Reviews
kat 1957
DANA was great everything went smooth. If anyone needs to finance a home or refinance i will definitely give them the information. To contact Dana. Great job Dana thank you. 😊
David Tomayko
Terrible experience. I worked with Paige Konen. At first she assured me she would be there every step of the way. Once I signed the application. I could barely get a question answered. Once they get you, you're an afterthought.
Then one day I get a text that someone else is in charge of my loan. Not from Paige though. I had no idea If it's a scam or not. It wasn't, Paige failed to tell me someone else would be handling everything. She still told me she was the main point of contact and in charge. Yet she didn't relay any info to this new lady on the loan.
I got sick of it and on June 5th I told her to "Withdraw my Loan application". Then I kept getting calls and emails about my loan. I finally replied to tell them I told Paige over a week ago to cancel it. It was June 13th before they even knew I was done with them. She never did a thing. Once Rocket CS new they reached out to Paige. No response from her. The other lady texted me and said she was in charge of the loan and did I want to cancel.
Paige told me several times she was! I would stay away from Rocket. Especially if Paige Konen has anything to do with it.Read MoreRead Less
Then one day I get a text that someone else is in charge of my loan. Not from Paige though. I had no idea If it's a scam or not. It wasn't, Paige failed to tell me someone else would be handling everything. She still told me she was the main point of contact and in charge. Yet she didn't relay any info to this new lady on the loan.
I got sick of it and on June 5th I told her to "Withdraw my Loan application". Then I kept getting calls and emails about my loan. I finally replied to tell them I told Paige over a week ago to cancel it. It was June 13th before they even knew I was done with them. She never did a thing. Once Rocket CS new they reached out to Paige. No response from her. The other lady texted me and said she was in charge of the loan and did I want to cancel.
Paige told me several times she was! I would stay away from Rocket. Especially if Paige Konen has anything to do with it.Read MoreRead Less
Just Dreaming
Excellent communication and my absolute go-to for this mortgage, a pleasure to work with.
Bill Ayub
Lisa was very helpful, knowledgeable, and personal throughout the loan application process. She kept me well informed with the status of the loan, and was responsive to all my questions. Great job!!
Lana McClellan
Jacqueline was a great contact for setting up our second mortgage. She listened to our wants and needs and was very helpful in getting those taken care of very efficiently and helpfully. This entire process was extraordinarily fast and efficient, starting with Jacqueline. She is a great asset for Rocket Mortgage.
Carmen Aranrosil
Working with Fredy was a wonderful experience! He pays attention to every detail, is helpful, attentive, and very competent! Great work and success! 👏 Blessings
Brooke Perry
Very polite and courteous for my financial situation!
Johnny IsAlive
John Sherwood is awesome. He was super helpful and went way above and beyond to help and make the home buying process as painless as possible. I cannot express my thank enough. Thanks to John and Rocket I am now a homeowner. 👏😁💓
Igor
Shane is the best you ever gonna find.