Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Bill Rolain
Ralph was clear in what needed to be done to improve our credit score and guided us every step of the way. Highly Recommend!
Nishant Nath
David was amazing throughout the process, always responsive and came up with suggestions & ideas which put us (the buyers) in advantage. He was very communicative and made the process very easy for us. We highly recommend everyone to work with david to make their home buying process a breeze.
Annette Wilkie
Garrett, or any Home Loan Expert, should start out telling the applicant that you will be interviewed and everything you say will need to be independently verified at least once. I was told that the information provided was required by federal regulations. It felt very invasive and, at times, downright insulting like when my financial advisor had to provide a signed letter confirming my 401K ...Garrett, or any Home Loan Expert, should start out telling the applicant that you will be interviewed and everything you say will need to be independently verified at least once. I was told that the information provided was required by federal regulations. It felt very invasive and, at times, downright insulting like when my financial advisor had to provide a signed letter confirming my 401K withdrawal plan instead of accepting the standard confirmation form from my investment company. Garrett did a great job trying to smooth things over, but if I were him, I would warn applicants in advance. I may not use Rocket Mortgage in the future. I'll be researching the loan fees.Read MoreRead Less
Garrett Merrill
Reply from Garrett Merrill:

Dear Annette,

Thank you for taking the time to review your experience. It is my goal to set you up for success and create a seamless process. It is not our intention to request unnecessary documents and we will internally review your loan for potential areas of improvement. I personally thank you for your time and patience. Please know I am here for you in the future if you have any additional ...Dear Annette,

Thank you for taking the time to review your experience. It is my goal to set you up for success and create a seamless process. It is not our intention to request unnecessary documents and we will internally review your loan for potential areas of improvement. I personally thank you for your time and patience. Please know I am here for you in the future if you have any additional concerns.Read MoreRead Less

Carls Harrell
We would not have made it through the loan process without Nikki’s help. Thank you Nikki!
Audra Baird
Gabriel was phenomenal to work with! Super knowledgeable, professional, friendly and helped us with everything we needed for our home purchase. Would definitely recommend him to anyone! Very enjoyable to work with!
Allison Stanley
Working with Alex on my home loan was truly a blessing. He was kind, patient, and incredibly helpful every step of the way. As a first-time homebuyer, I had a lot of questions and uncertainty, but Alex made the process clear and manageable. He took the time to explain everything, always responded promptly, and genuinely cared about helping me find the best path forward. Thanks to his guidance, I’m...Working with Alex on my home loan was truly a blessing. He was kind, patient, and incredibly helpful every step of the way. As a first-time homebuyer, I had a lot of questions and uncertainty, but Alex made the process clear and manageable. He took the time to explain everything, always responded promptly, and genuinely cared about helping me find the best path forward. Thanks to his guidance, I’m now in a home I love — and I couldn’t have done it without him. Highly recommend Alex if you’re looking for someone trustworthy and supportive during your home loan journey!Read MoreRead Less
Chrystal Watts
Dean is the limited edition version of five stars! He deserves 10! He knows his stuff and makes dream home ownership happen when other co’s don’t even bother to explore options or educate consumers when there is a hiccup. When he says he can do it, he does it.
Edward Jones
First off, I really hate paperwork, I hate people that speak in special code that they understand but you don't. But Nick was personable, and talked to me, really talked to me. At no time did he make me feel like an idiot. He's professional, he's deliberate and cares. Plus, he's a dog lover, I sincerely appreciate him making this process easy enough for me to understand. Thanks Nick.
Racheal Adams
Professional, personable and stayed in touch with me during the entire loan process.
Chris Mc
Cass was a great help. Any questions I had were answered and anything he couldn't answer directly, he was able to put me in touch with those that could