Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Heather Kelly
Ashur made this process seamless from start to finish. He is courteous and knowledgeable! I'm very grateful for all of his hard work.
Lincoln & Vanessa Frazier
Mohammed was awesome! Very quick to respond. Made everything very easy.
Bill Cabe
Alexis is awesome! I'm not the most tech savvy person in the world but she was very patient and helpful in getting all the forms submitted and signed. Very professional, very kind, very helpful and made the process so easy. When opportunity presents itself I will certainly recommend her to everyone I can. Thank you Alexis!
Jackie Massie
Andy was wonderful, he was patient, and informative. Any questions we had, he aways was able to answer them. He felt like a friend.
JTP James Tina & Presley
Tara was awesome! She was very friendly, professional, and made sure everything was put together exactly the way we needed it—and as quickly as possible. She never slowed down and stayed on top of everything from start to finish. Tara is extremely good at what she does, and I truly appreciate her hard work and dedication. I would highly recommend her!
Heather Castle
Lawrence was super helpful and very informative on how to get us where we needed to be.
Franklin Jimenez
buying a second home with Bill help
Brian Giesbrecht
Hardy was amazing. From the start of the process to underwriting Hardy was there to help. I felt bad because I was texting him constantly but Hardly assured me that he was there to help. I’m not sure if the man even sleeps. He answered my questions all times of the day and sometimes late at night.
The process with Rocket was made easy because of Hardy. Hardy most definitely represents Rocket with ...Hardy was amazing. From the start of the process to underwriting Hardy was there to help. I felt bad because I was texting him constantly but Hardly assured me that he was there to help. I’m not sure if the man even sleeps. He answered my questions all times of the day and sometimes late at night.
The process with Rocket was made easy because of Hardy. Hardy most definitely represents Rocket with professionalism. Hardy with his customer service has earned my business and I recommend Hardy and Rocket.
Thank you Hardy and your team for making our transaction easy.Read MoreRead Less
Colby Parry
Horrendous. Every word out of her mouth was condescending. She lied about explaining things and then got mad when I didnt just sign forms without question. Through my time with her, my credit score went DOWN! Dont even bother. Rocket Mortage lost a customer.
Sheree Brown
Reply from Sheree Brown:

Dear Colby,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you...Dear Colby,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.

Have a great dayRead MoreRead Less

Wendy Kay Student
Justin is amazing! It took us a while to decide on the perfect house. He wasn't overbearing, but we knew he was there when we needed help. He worked hard to answer all of our questions and is very kind. Thank you, Justin, for making the whole process less stressful!