Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Damon Weatherman
Matt went above and beyond to make our buying experience fast and stress free. I would recommend him again and again.
Kalie Elizabeth
I was pre-approved with Rocket Mortgage, but as a first time home buyer, wanted to shop other lenders and compare. When telling Shane I did not want to go with Rocket, he proceeded to be condescending and then insulted me. Incredibly rude and would not recommend.
Shane Kelly
Reply from Shane Kelly:

Hello, Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you.

We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at...Hello, Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you.

We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at 313-782-8714 if you would like to discuss this further.Read MoreRead Less

Linda Shreeves
Ricky's enthusiasm is matched only by his knowledge and helpfulness. He made the whole loan experience really easy and pleasant. He's the reason I'm on my third loan from Rocket. Ricky Rocks! Rocket Rocks!
Dustin Todd
Linda made the process easy and listen to my needs and made it happen!
Jackie Grandisom
It has been a pleasure working with Cass, I know that he worked hard, very knowledgeable he asked for 5% of my trust and he took care of the other 95%, he kept me informed every step of the way. He truly lifted some burdens off of me by getting rid of my credit card debt, I hope to work with him again in my future needs, I’m so amazed how fast it
to close on the loan. Cass knows how to get it ...It has been a pleasure working with Cass, I know that he worked hard, very knowledgeable he asked for 5% of my trust and he took care of the other 95%, he kept me informed every step of the way. He truly lifted some burdens off of me by getting rid of my credit card debt, I hope to work with him again in my future needs, I’m so amazed how fast it
to close on the loan. Cass knows how to get it done. Thank you , CassRead MoreRead Less
Dorothy Depace
Thank you Nick for all the help you gave me. The process would have been impossible without your patience. Hope to be working with you again in the near future. Dorothy Depace
Amee Stoermer
Great to work with!! Answered all my questions and made very easy for us!!! Thank You!
Randy Drake
Nick is very helpful, patient, and knowledgeable. He takes the time to make sure all your questions and concerns are answered, no matter how trivial they might seem. I highly recommend him.
Gary Parks
Zach did a great job getting me through the process. Always professional, courteous and listened to what I had to say. He always went beyond what you expect in this type of transaction. His guidance held me though what would normally be a complex process and made it seem a lot easier for the customer.

I want to say a special 'Thank You' to Zach.
Cliff Smith
Brian was very helpful and very confident. It was reassuring that he had very good knowledge.