Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Brent Francom
Ally was amazing to work with. She was very helpful, friendly, and knowledgeable.
Chris Carter
Dee did a great job and was super helpful throughout the entire process. Highly recommend!
Andrea Molina
Mike Danzie thank you from the bottom of my heart. I truly appreciate your compassionate assistance in this process. Large financial decisions can be difficult to make. But after several conversations with Mr Danzie I felt at ease making this financial move for my family. Thank you for handling this process with confidence, care and compassion. Greatly Appreciated. May God Bless You!
Walid Yacoubou
I had a great experience working with Ryan. He was very helpful, communicative, and supportive throughout my entire home search. We stayed in contact for months until we found the perfect home, and he was always available to answer questions and guide me through the process. He also took the time to explain all the payments and fees clearly, making everything easy to understand. I highly recommend...I had a great experience working with Ryan. He was very helpful, communicative, and supportive throughout my entire home search. We stayed in contact for months until we found the perfect home, and he was always available to answer questions and guide me through the process. He also took the time to explain all the payments and fees clearly, making everything easy to understand. I highly recommend him to anyone looking to buy a home.Read MoreRead Less
Yolanda Whaley
Mike was very professional, understanding, and nice. He was patience and explained everything to us. My husband and I were pleased with Mike's service. Thanks Mike!
Scott Goold
We reviewed 3-4 lenders in the process of purchasing a condo in Hawai'i to be our permanent home. Toni found us a decent deal, however could have saved $3,000 using another banker with Rocket. I turned down the less-expensive deal because of the professional courtesy, experience and kindness we received from Toni. She proved to be outstanding throughout the process. However, we were disappointed ...We reviewed 3-4 lenders in the process of purchasing a condo in Hawai'i to be our permanent home. Toni found us a decent deal, however could have saved $3,000 using another banker with Rocket. I turned down the less-expensive deal because of the professional courtesy, experience and kindness we received from Toni. She proved to be outstanding throughout the process. However, we were disappointed in Rocket in general. Once Toni passed us to other team members, Rocket's system caused much frustration. Simply put: Rocket staff are excellent. Rocket's heavy bureaucracy and redundant red-tape is less Rocket and more Rock. Thankfully Toni stepped in to help move our loan forward. The Rocket Rock cost us a week in unnecessary rent charges on what is now our former residence. Believe you also will be happy working with Toni. We're hoping Rocket streamlines their process going forward. Mahalo Toni ... look forward to visiting in Phoenix and visit us in Hawai'i soon! Much appreciated.Read MoreRead Less
Joan Lewis
Peter Miller was excellent in this process. Kept us updated as much as possible. The entire team was excellent. Would recommend Rocket mortgage to anyone.
Jane Collins
Kyle was very helpful and patient through the refinance process. Thank you.
Tim White
Joe provided a superb level of service, you rarely see in the industry. Truly an asset to Rocket, I will definitely be working with him in the future.
Doug Thompson
Scott was there through the entire process and was great at explaining all the different scenarios my situation presented. He was good to go back to my intent of a refinance to keep me on track. Really appreciated his knowledge and expertise.