Rocket Mortgage Sales Reviews
Rocket Mortgage Sales' Reviews
redhead donutrunner
There are not words for how much I appreciate Greg and this experience.
I bought my first home in 2021, tho I’m middle aged and work in finance, I went in mostly blind and I didn’t have a great lender, so I was really on my own.
So this time I knew I wanted a strong lender. I do work for Schwab, and had several colleagues recommend going thru Rocket Mortgage for our discounts. And I’m so glad I did. After submitting my application and getting connected with Greg, I knew immediately I wasn’t going to shop for lenders.
Greg from the start educated me, he talked me thru the process, let me know my options and what I needed to do. When he could he’d talk me thru what he would do. And the entire time I felt way more knowledgeable.
The other thing is the UEX is so nice. I could easily log in and upload documents, I could also easily see my tasks and their tasks and follow thru. I always knew who to reach out to with questions and how to reach them.
Then, my buyer backed out the day before close (two days before the close on the purchase). We could’ve spent time lamenting, but instead Greg leaped into action, he helped me get the documents he needed so I could still qualify for the purchase. He was up front with what we could do and what we couldn’t do in the timeframe we had. He escalated what he could behind the scenes. And in the end, with Greg’s and the team at RM, we got across the finish line.
The entire time Greg was fantastic, he was world’s above my previous lender, and was willing to leap into action and do what he could to help me cross the finish line. I’m so happy with my experience, I’m so happy with my purchase, and I credit a lot of it to Greg. I definitely wouldn’t have it without him.
Shout out Greg! Thank you for helping me have a far better and more educated experience in my second go round.Read MoreRead Less
I bought my first home in 2021, tho I’m middle aged and work in finance, I went in mostly blind and I didn’t have a great lender, so I was really on my own.
So this time I knew I wanted a strong lender. I do work for Schwab, and had several colleagues recommend going thru Rocket Mortgage for our discounts. And I’m so glad I did. After submitting my application and getting connected with Greg, I knew immediately I wasn’t going to shop for lenders.
Greg from the start educated me, he talked me thru the process, let me know my options and what I needed to do. When he could he’d talk me thru what he would do. And the entire time I felt way more knowledgeable.
The other thing is the UEX is so nice. I could easily log in and upload documents, I could also easily see my tasks and their tasks and follow thru. I always knew who to reach out to with questions and how to reach them.
Then, my buyer backed out the day before close (two days before the close on the purchase). We could’ve spent time lamenting, but instead Greg leaped into action, he helped me get the documents he needed so I could still qualify for the purchase. He was up front with what we could do and what we couldn’t do in the timeframe we had. He escalated what he could behind the scenes. And in the end, with Greg’s and the team at RM, we got across the finish line.
The entire time Greg was fantastic, he was world’s above my previous lender, and was willing to leap into action and do what he could to help me cross the finish line. I’m so happy with my experience, I’m so happy with my purchase, and I credit a lot of it to Greg. I definitely wouldn’t have it without him.
Shout out Greg! Thank you for helping me have a far better and more educated experience in my second go round.Read MoreRead Less
