Drew was knowledgeable and broke the process down clearly and concisely! He was easy to work with.
Clint Kaufmann
Clint Kaufmann
551
Tahnin was courteous, helpful, and a pleasure to work with. He reduced both my loan term and monthly payment, making the process feel smooth and manageable. He was consistently available and responsive whenever we had questions, which gave us real peace of mind.
Penelope Gordon
Penelope Gordon
551
He kept us on track for a timely HELOC closure with gentle reminders and nudges to get all of our paperwork completed.
Jimmel Cutts
Jimmel Cutts
551
Well knowledgeable and extremely clear about process. Joseph was also help as we reviewed best loan option. Was a smooth refinance process
Sherry Hopkins
Sherry Hopkins
551
Brett was absolutely fantastic! He was very patient, kind and thorough. He answered all my questions and helped me every step of the way to understand what part of the process we were in. Excellent experience! Thank you, Brett.
Ethan Jones
Ethan Jones
551
We worked with Zia at Rocket Mortgage and had an outstanding experience. He made the entire process simple and straightforward, taking the stress out of what could have been overwhelming. What stood out most was his honesty and reliability—he kept his word on the numbers he gave us from the start, and everything matched up exactly as promised. That kind of transparency and follow-through is rare ...We worked with Zia at Rocket Mortgage and had an outstanding experience. He made the entire process simple and straightforward, taking the stress out of what could have been overwhelming. What stood out most was his honesty and reliability—he kept his word on the numbers he gave us from the start, and everything matched up exactly as promised. That kind of transparency and follow-through is rare and so appreciated. If you’re looking for someone who is professional, trustworthy, and easy to work with, I highly recommend ZiaRead MoreRead Less
T Valentine
T Valentine
551
I told Ray if there was a 1to10 for a review he would get a 15. From start to finish I had a lot of questions which he answered where I could understand what to do. Hey Ray!!
Micah Johnson
Micah Johnson
551
Randy was great to work with, he was prompt, friendly and very detailed with everything. I recommend him highly.
Henry Brown
Henry Brown
551
Before writing my rating on Bal, I read over some of the other comments on him. I must say that I agree 100% with them. Bal has rendered me excellent service with getting my Home Equity application approved. I can see why he a Senior Banker.
He is qualified in every sense of that description. Personally, he was thorough, knowledgeable, patient, and kind with me assisting me.
I am sure the ...Before writing my rating on Bal, I read over some of the other comments on him. I must say that I agree 100% with them. Bal has rendered me excellent service with getting my Home Equity application approved. I can see why he a Senior Banker.
He is qualified in every sense of that description. Personally, he was thorough, knowledgeable, patient, and kind with me assisting me.
I am sure the other team members at Rocket Mortgage are also good at what they do. But, I am thankful that I had the privilege of Bal servicing my loan application.Read MoreRead Less
Diane Arkfeld
Diane Arkfeld
551
Amie was absolutely great to work with. She always got back to me very timely with any questions I had. She explained everything very clearly. She was very understanding, professional and patient. She made the process go smoothly with little stress.
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