Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Hilary Wilkinson-Barras
Kim is awesome! She has helped several of my clients with loans to purchase homes and the experience has never been less than stellar. Kim is attentive, easy to get ahold of and makes the process as easy as possible. I highly recommend talking to Kim about all of your lending needs!
Chuck Fuller
Michelle was super helpful, worked fast, and exceeded our expectations!
Nellene Shewbart
Very knowledgeable and helpful throughout the process. I would highly recommend him to anyone.
Jeff Morton
Extremely happy with the whole Rocket team. Heidi did a great job answering all questions when necessary. Would to the whole hing again.
Jess Hudlow
Carly was super helpful in answering all of my questions. She walked me through the process and explained everything.
Govind K
Ryan was very professional and understanding and caring of our needs and limitations with time. He was very accommodating. Ryan and Rocket make the process easy, smooth and fast! Thanks Ryan!!
Fran Silver
There was no disclosure that I would have to wait 1-2 weeks after the right of rescission ended for me to access my funds from a heloc. Even after speaking to Derek after the closing he did not give me the information. It was never disclosed that I would not receive a checkbook to write checks to draw on the account. I would have call and pay interest on money that will take days before it is ...There was no disclosure that I would have to wait 1-2 weeks after the right of rescission ended for me to access my funds from a heloc. Even after speaking to Derek after the closing he did not give me the information. It was never disclosed that I would not receive a checkbook to write checks to draw on the account. I would have call and pay interest on money that will take days before it is cashed by the end recipient. I am no longer recommending rocket. My son who is going to purchase a co-op will not use rocket.Read MoreRead Less
Derek Danowski
Reply from Derek Danowski:

Dear Fran,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. We value each client and would hate to see you walk away. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. Please let me know if there is ...Dear Fran,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. We value each client and would hate to see you walk away. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Brian Riley
Matthew and team did an outstanding job leading up to our home purchase and closing. We had two other homes in escrow and Matthew was patient until we found the right one. We would highly recommend Matthew for your lending needs.

Brian and Wendi
Sean
Rafaela was amazing. She was extremely patient, professional and helped make this whole process easy.
Colleen Keller
Tala was amazing! We submitted our application online (which was super easy) on the weekend. Tala was in contact with us right away and moved the process along. I didn't expect to hear from anyone until Monday. Wow!! That was amazing and unexpected. Tala made the process seamless. She answered any question we had quickly and thoroughly. We would recommend Rocket and Tala 100%!! Thank you ...Tala was amazing! We submitted our application online (which was super easy) on the weekend. Tala was in contact with us right away and moved the process along. I didn't expect to hear from anyone until Monday. Wow!! That was amazing and unexpected. Tala made the process seamless. She answered any question we had quickly and thoroughly. We would recommend Rocket and Tala 100%!! Thank you Tala. Amazing service.Read MoreRead Less