Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Joseph Carreiro
Moe was fantastic to work with throughout the entire process. My purchase had quite a few hurdles that were thrown our way but every obstacle that showed it self was not an issue for Moe. He just pushed through and found ways to make everything come together. I will definitely be using Moe in future purchases.
Tyler Aresco
Brandon was phenomenal to work with—knowledgeable, professional, and incredibly responsive. He always made time to answer my questions quickly and guided me through the process with ease. I couldn’t have asked for a better mortgage broker. Highly recommend!
Domenico Albergo
Wow Marius is amazing. He made our refinance such an incredible experience and very smooth. He always kept us informed about everything so thank you very much Marius. Keep up the great job and good luck.
JC
Ryan was excellent to interact with.
JANE SORDYL
We were very lucky to have Cheryl as our mortgage person. She's very knowledgeable and professional, even when we were without a doubt, technically challenged. Thank you Cheryl for all your hard work. You are very much appreciated.
Douglas Long
As a loan originator, James was knowledgeable and helpful, and provided a fair refinance offer from Rocket. There were, however, a few "hiccups" during the negotiations. He adjusted the origination fees down, then later submitted loan documents with the higher original fees.
There were also some annoying issues with loan processing, but these were unrelated to James. Specifically, the ...As a loan originator, James was knowledgeable and helpful, and provided a fair refinance offer from Rocket. There were, however, a few "hiccups" during the negotiations. He adjusted the origination fees down, then later submitted loan documents with the higher original fees.
There were also some annoying issues with loan processing, but these were unrelated to James. Specifically, the processing staff requested 3 different requests regarding our Living Trust, for 3 different documents. Each of the requests were a minimum of 4 or 5 days apart, thus delaying the loan settlement by several weeks. It made me feel that the Rocket Underwriting or the Processing departments had never seen a Living Trust before!Read MoreRead Less
David Gonzalez
Shmuel is an asset to Rocket Mortgage. He is extremely knowledgeable and very thorough. He is very patient and helpful.
Ashley Pierce
Lawrence was extremely helpful and assisted me in getting my scores increased quickly
David Ackerson
Vu was quite amazing, responsive, and very capable in his ability to control the complex facets of a home purchase. I highly recommend, my only regret is that the rate drop was the week after my closing.
Leslie Martin
Josephine listened to what I was thinking about when it came to a refinance and offered advice and multiple options. She was helpful and had quick turnarounds.