Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Carrie Sciortino
Paul was great and extremely helpful throughout the process of closing on our refinance loan. He was there every step of the way to explain everything and we got everything accomplished very quickly. Excellent communication!
Henna Pathross
I have been absolutely gobsmacked by what a pleasant experience I had while dealing with Brent. He was understanding, patient and extremely helpful. I appreciate his follow-through during the process. This experience left me with nothing but wonderful things to say about Brent and Rocket Mortgage. He should be looked upon as a gold standard for all your associates.
Glenda Cardona
Tiffany was wonderful! She would promptly return my calls and she was very knowledgeable and helpful. Thank you Tiffany! You made our experience with Rocket Mortgage a great one!
Stephanie Martin
Michael is absolutely amazing!! He went over and beyond to help me with my credit to finalize my loan. He is extremely knowledgeable and professional. He listened to me and showed he cared rather than just doing a job. I really appreciated it.
Stacey Bell
Dean is very easy to work with. Dean is very knowledgeable and professional. It was a pleasure working with him.
Kirt Ways
Nancy was knowledgeable, informative, friendly, and patient. She always got back to me in a timely fashion. She is greatly appreciated.
Sherry Martin
Sarah walked me through every single step of refinance process, calmed my nervousness, and answered every question I had promptly and professionally. She made my refi a smooth experience. I’d gladly work with her again in the future.
Troy Gavin
..You know how you spread butter on some hot toast? That's Derek. 'smooth as butter' He took me through the whole process of buying my new home start to finish. Him and his team at Rocket Mortgage were the most proffessional and attentive group I've worked with in a real estate transaction! Thank you Derek, to you and your team!
Zach muse
Not impressed with his attitude. When he gets asked about something that he may have missed he gets confrontational. Then he quits responding. Whether he was wrong or his coworker that gave the conflicting info was wrong, it seems he isn't mature enough to handle it. I won't use Keegan again. Or recommend him.
Keegan McMillan
Reply from Keegan McMillan:

Dear Zachary,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for ...Dear Zachary,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Allan Clark
Deidre helped me, a first-time homebuyer, make one of my dreams come true. She took the time to explain everything to me and answer every question that I had. Deidre was my guiding light through the whole process of buying my home. She took the time to know exactly what I was looking for and helped me find the right financial plan for me. I am very thankful that Deidre was my banker in this ...Deidre helped me, a first-time homebuyer, make one of my dreams come true. She took the time to explain everything to me and answer every question that I had. Deidre was my guiding light through the whole process of buying my home. She took the time to know exactly what I was looking for and helped me find the right financial plan for me. I am very thankful that Deidre was my banker in this process.Read MoreRead Less