Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Jorge Costa
Andy is prompt in response, understanding and also great at explaining processes and details. He really is on point. He is patient as well. Enjoy working with him every time.
Peter Ford
Sandra was great! She worked hard to get the best rates/points ratio. I changed up in the middle and she went right along quickly and professionally. She was easy to contact (I contacted her many times through the process). I recommend her.
Beans Bottom
Chavonne did a great job!
Trilce Valdes-Dias
Complete nightmare from the beginning to the end. I selected Rocket Mortgage after reading all the amazing reviews. Huge mistake. Everything went wrong. Even one of the managers agreed with me, and I quote, “I have no words. I know another, I am sorry, will do nothing “.
Foster Wheeler
Reply from Foster Wheeler:

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and ...Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

eva thornton
Mason was very helpful and answered all my questions. During the whole process, I only spoke with him once during the initial Application, from there everything went smoothly with the loan.
Indu Patnaik
My family and I had the most amazing experience working with Peter, thank you Peter. While most of the process was seamless and quick we ran into one snag right before closing and Peter quickly worked on finding an alternative solution that helped us close on time. The home buying process is extremely stressful but working with Peter eased the stress so much. Thank you for the amazing experience ...My family and I had the most amazing experience working with Peter, thank you Peter. While most of the process was seamless and quick we ran into one snag right before closing and Peter quickly worked on finding an alternative solution that helped us close on time. The home buying process is extremely stressful but working with Peter eased the stress so much. Thank you for the amazing experience and for helping us close on time, Peter. You ROCK!Read MoreRead Less
Lubna Ghani
Shiraz was amazing to work with. He is very professional, and knowledgeable answered all my questions and guided me through the entire loan process. He helped me get the best deal possible. I would highly recommend him to anyone who is looking to buy a house.
Raghavendra Reddy
Thank You Rosie for guiding me through the entire Mortgage process and helping me close. You were very patient with all my questions and were easy to work with. Will definitely refer others to work with you
Gloria Copeland
Jill was awesome with meeting my financial goals and refinancing my home. She gave professional and honest advice. She is knowledgeable about the real estate market and laws. I highly recommend her to work with you as well.
Jeffrey Gandara
Max was great to work with on our new loan. He explained every step of the way. I would highly recommend working with him on your next loan.