Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Jeff
Excellent and stress-free process. Greg is a consummate professional and provided me with great results. Communication was swift and simple. My entire experience working with Greg was exceptional!
Ilya Milter
Here’s your revised detailed review for a home equity loan:

I can’t say enough good things about working with Tiffany Chung on my home equity loan. From our first conversation, she set clear expectations, walked me through every option, and delivered numbers that matched what we signed at closing—no surprises. Tiffany was consistently responsive (even after hours a couple of times), and she ...Here’s your revised detailed review for a home equity loan:

I can’t say enough good things about working with Tiffany Chung on my home equity loan. From our first conversation, she set clear expectations, walked me through every option, and delivered numbers that matched what we signed at closing—no surprises. Tiffany was consistently responsive (even after hours a couple of times), and she translated the jargon into plain English so I always knew what was happening and why. She coordinated seamlessly with underwriting and my homeowners insurance, kept the timeline tight, and helped me lock a competitive fixed rate. When a last-minute document request popped up, she handled it immediately and kept everything on track. She also ran side-by-side comparisons so I could see the trade-offs between term length and monthly payment, which made the decision easy. Start to finish, the process was organized, transparent, and remarkably low-stress. If you’re considering a home equity loan, I highly recommend Tiffany for her professionalism, clear communication, and genuine commitment to her clients.Read MoreRead Less
Diana Lopez
Ms. Isabella was an absolute pleasure to work with! She was there every step of the way and never hesitated to help. I couldn’t have asked for a better loan specialist to work with me as a first time home buyer. Ms. Isabella is a true blessing!!!
Meghan Doran
Will was very responsive to any questions we had during the process. Extremely knowledgeable and got us the loan that was perfect for us. Thank you, Will!!
Jessica Mier
Working with Tracy was an absolute pleasure! He truly set the bar for what great customer service should be. From start to finish, he made my refinance process smooth, stress-free, and efficient. He took the time to answer every one of my questions (and there were plenty!), explained things clearly, and was always quick to respond. His professionalism and attention to detail made me feel confident...Working with Tracy was an absolute pleasure! He truly set the bar for what great customer service should be. From start to finish, he made my refinance process smooth, stress-free, and efficient. He took the time to answer every one of my questions (and there were plenty!), explained things clearly, and was always quick to respond. His professionalism and attention to detail made me feel confident and supported every step of the way. I highly recommend him to anyone looking for a knowledgeable, responsive, and genuinely caring loan expert — he goes above and beyond!Read MoreRead Less
Christian Richardson
Andrew is very knowledgeable and efficient. Him and the rocket team were able to bring my loan to closing in just under 30 days. This was my second home purchase with rocket and Andrew was fantastic. Always love doing business with rocket!
Ellen Hartzell
It was great working with you! Smooth, quick transaction for our mutual client who is now a happy first time home buyer. Look forward to working with you again. Ellen Hartzell
Sue Hendrickson
John was great! Very helpful with advising us on a credit issue.
Chris Ayers
Justin made the entire process painless amd was available from the beginning to the closing. As the mortgage proceeds through the process, it is handed off to others. My spouse had a question the day before closing. Justin and the Rocket team were there with answers. Justin made our entire experience first class.
William Halse
Christian was very patient with me as the home buying experience was new to me and he explained everything so I could understand the entire process. Thank you to him and all the other staff at Rocket.