Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Barb S
Gabriel led me down the path for a Home equity Loan. However, he proceeded without knowing his own product details. He didn’t actually listen carefully to understand how my income source worked. So, after months of trying to jump through hoops there, he finally realized I didn’t qualify after being approved and working to finalize a few documents. I could not be less impressed and unhappy for my ...Gabriel led me down the path for a Home equity Loan. However, he proceeded without knowing his own product details. He didn’t actually listen carefully to understand how my income source worked. So, after months of trying to jump through hoops there, he finally realized I didn’t qualify after being approved and working to finalize a few documents. I could not be less impressed and unhappy for my wasted time and now lack of financing promised.Read MoreRead Less
Gabriel Mendoza
Reply from Gabriel Mendoza:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

maria migdalia rosado
Austin always kept me informed throughout the process. He always answered my text messages and emails. Very professional, knowledgeable and friendly. He made the transaction very smooth and on a timely manner. Thanks Austin.
cathy lawrence
I have been a licensed Florida Realtor for over twenty years and stumbled upon Craig a couple of years back with one of my clients. He is hands down the BEST lender that I have ever worked with! He is very responsive, highly efficient/knowledgeable, an incredible problem solver, friendly, honest, such a hard worker, and always closes early or on time! I recommend him very highly without any ...I have been a licensed Florida Realtor for over twenty years and stumbled upon Craig a couple of years back with one of my clients. He is hands down the BEST lender that I have ever worked with! He is very responsive, highly efficient/knowledgeable, an incredible problem solver, friendly, honest, such a hard worker, and always closes early or on time! I recommend him very highly without any hesitation.Read MoreRead Less
Cynthia Lopez
No pude haber tenido mejor asesor para mi proceso que Gil, gracias a él pude tener mi préstamo muy rápido y con una muy buena oferta , me estaré siempre agradecida por haberme ayudado tanto y ser tan paciente con mis dudas
Alexandra Zeron
joaquin es una persona super profesional , experto en la materia, siempre aclarando nuestras dudas ,100%recomendado a todos mis amigos y familiares , ya que la experiencia fue fácil y super rápida , todo vía mail, y teléfono super eficiente , muchas gracias joaquín
ian ward
Craig was amazing since day 1. He helped us all hours of the day replying back and running the numbers for us. No matter what house we looked at he would run them to find us the right one to fit our price range. He is truly amazing. Answered any questions I had no matter what crazy ones I asked. Highly recommend going with him.
NICOLE MADDEN
Dean helped me improve my credit score! His kindness was GREAT!
Roy Lui
Very knowledgeable and goes above and beyond. She gets to know your goals and provides you with the best options to achieve it.
Leeanne Bashaw
five stars always,every time i deal with Michael he is more than helpful,he cares about his clients,very smart,very proffessional,i will choose Michael at Rocket Mortgage everytime,thank you Michael you are awesome
Kerri Cook
BIlly made our process go very smoothly. He was great with communicating the process and every step that we were in. He was very responsive to texts/emails and super helpful through the whole process!! Would highly recommend!