Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Shannon Sweet
Michael delivered outstanding support throughout our first home buying experience, consistently providing timely availability and swift responses. He took extra steps to clarify the underwriter's demands, making the process seamless, and we would undoubtedly recommend Michael for our next home purchase.
Jean Neal
Derek was great! Very helpful and responsive. He work through a frustrating re-fi; none of which was his or our fault. We were dealing with a builder for project that was delayed and it caused several “bumps” that he and the Rocket team worked through expertly! Highly recommend Rocket Mortgage. The only “con” I can identify is that they rely on a “team” approach instead of one lead person and...Derek was great! Very helpful and responsive. He work through a frustrating re-fi; none of which was his or our fault. We were dealing with a builder for project that was delayed and it caused several “bumps” that he and the Rocket team worked through expertly! Highly recommend Rocket Mortgage. The only “con” I can identify is that they rely on a “team” approach instead of one lead person and a possible assistant. The “team” added confusion as one issue caused five different people to call and ask the same question, until I got upset. Then they got everything straightened out. But I have been a loyal customer since they were known as “Quicken” and will remain so as they are very reliable and are on top of my mortgage and they don’t sell it.Read MoreRead Less
Aaron Glatman
Very helpful and supportive
TED MCINTOSH
Nikki was professional, courteous and informative. The whole process went extremely smooth and we were very satisfied with the end result.
Micquel W
What an amazing experience. From the beginning, Blake made me aware of my options and suggested good one too. He stayed with me even though there was a delay on my end and I appreciate the follow-up. He checked-in frequently until the end. Blake's dedication to make sure I had the best terms possible was truly impressive. His knowledge and professionalism made the process smooth and ...What an amazing experience. From the beginning, Blake made me aware of my options and suggested good one too. He stayed with me even though there was a delay on my end and I appreciate the follow-up. He checked-in frequently until the end. Blake's dedication to make sure I had the best terms possible was truly impressive. His knowledge and professionalism made the process smooth and stress-free. Even when unexpected delays occurred, he remained patient and supportive, ensuring I was always informed and comfortable with the next steps. I highly recommend Blake to anyone looking to refinance—his commitment to his clients is unmatched! Thanks again Blake!!!Read MoreRead Less
Jason Woodard
It was great working with Zachary on helping our client on buying a new home. Definitely keep in touch on the process and was able to get it done quickly for us.
Heather Viles
Lawrence was a big help with helping us. Highly recommend!
Jay Kohl
At first I was skeptical because he came off so relaxed and easygoing, and that worried me because I was so new to the whole process. Come to find out, he's just so good at what he does that it came easy to him. I appreciated him helping me buy my first home, and I'm going to refer my family and friends to him whenever I can.
Chris Williams
Aaron was very helpful the entire way thru our loan process. He was always available with information we needed or to answer any questions we had. We highly recommend him.
Matt Mellinger
Throughout the entire process, Andy was right there. I felt that he had our best interests in mind the entire time. He worked out the details and explained everything in a matter that I understood. Greatly appreciative of his help and expertise.