Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Wioletta Januszyk
Mark is knowledgeable and always available to answer any questions. Thank you Mark for making this process a breeze.
Michael ANDRADE
Not even a week after closing, received an offer of 4.99% with Rocket. Not happy about this whatsoever. I feel we should have the option of converting our loan to a 4.99% interest rate.
Jack Backhaus
Reply from Jack Backhaus:

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can, at the time the loan is originated. Unfortunately we are not able to change a rate once the loan closed and I do apologize if I did not approach this subject prior to closing. If I can do anything else for you please ...Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can, at the time the loan is originated. Unfortunately we are not able to change a rate once the loan closed and I do apologize if I did not approach this subject prior to closing. If I can do anything else for you please let me know.Read MoreRead Less

Dean Lloyd
Will was professional and understanding and I would recommend him to anyone in the market for a mortgage.
Wendell Sims
It was a pleasure working with Daniel. It was made so easy to work with the documents. We would highly recommend Daniel and Rocket.
Madison Sells
Greg is the best! This is my second time working with him now, and I would recommend him to anyone I know! He goes above & beyond. Thank you Greg!
Gerry Werhan
We reached out to Rocket during the last week of January to inquire about obtaining a HELOC. Shawn engaged with us immediately and we completed the application on February 5. We closed on our line of credit on FEBRUARY 24!! He and his colleagues and vendors moved swiftly, courteously and knowledgeably to get our application approved and the appraisal of our property completed in 19 days. We were ...We reached out to Rocket during the last week of January to inquire about obtaining a HELOC. Shawn engaged with us immediately and we completed the application on February 5. We closed on our line of credit on FEBRUARY 24!! He and his colleagues and vendors moved swiftly, courteously and knowledgeably to get our application approved and the appraisal of our property completed in 19 days. We were kept in the loop by phone, email and website account page updates every step of the way with timely and professional communications. Rocket has its "ship" together systems-wise, and most importantly, PEOPLE-WISE! Many were involved, but Shawn was the mover and shaker, and a complete pleasure to work with.

We are grateful!Read MoreRead Less
Catherine
Ryan picked up my account about a month before closing as my previous Home Loan Expert was out on extended leave. Ryan got up to speed quickly and saw me through to closing.
Shell Woods
Steve is the best person to work with. The whole process was easy and fast. If you want the job done right call Steve.
David Duchene
What a pleasant young man Bruce is. Helpful, considerate and very patient.
James Caruso
Brett was very easy to deal with. He is very knowledgeable and friendly. He made the process relatively easy and helped us at very step. I highly recommend Brett.