Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Robert Hugh
Rocket mortgage cost up hundreds of dollars bringing us home to do this all in person when the process could have all been done online. And then, what's more is that they even transferred the funds to the wrong account even though we stipulated on the loan documents, where the funds were to land, costing us even more time to have the funds land in the right account. Not a good experience, sorry!
Chris Houle
Reply from Chris Houle:

Dear Robert,

Thank you for taking the time to leave a review. At Rocket Mortgage we take great pride in delivering high quality service and would never intend to leave you feeling this way. It is my goal to set you up for success and create a seamless process. We will internally review your loan for any potential areas of improvement. I personally thank you for your time and bringing this to our...Dear Robert,

Thank you for taking the time to leave a review. At Rocket Mortgage we take great pride in delivering high quality service and would never intend to leave you feeling this way. It is my goal to set you up for success and create a seamless process. We will internally review your loan for any potential areas of improvement. I personally thank you for your time and bringing this to our attention. Please know I am here for you in the future if you have any additional concerns.Read MoreRead Less

Cari Velez-Carosella
Sarah was so easy to work with. She understood my goals and helped me achieve them. Everything moved along swiftly with no issues. Great experience with her.
D33P
From the very beginning, Jared was knowledgeable, responsive, and incredibly supportive throughout the entire process. He took the time to clearly explain each step, answered all my questions with patience, and consistently made me feel confident in the decisions I was making.

I truly appreciated his transparency and the way he made what could have been a stressful experience feel seamless and ...From the very beginning, Jared was knowledgeable, responsive, and incredibly supportive throughout the entire process. He took the time to clearly explain each step, answered all my questions with patience, and consistently made me feel confident in the decisions I was making.

I truly appreciated his transparency and the way he made what could have been a stressful experience feel seamless and straightforward.

Thank you again, Jared, for your outstanding support!
-DeepakRead MoreRead Less
isha arya
From the very beginning, Jared was exceptionally knowledgeable, responsive, and supportive throughout the entire process. He took the time to clearly explain each step, patiently answered all of my questions, and consistently made me feel confident in the decisions I was making.

Thank you again, Jared, for your outstanding support and dedication—truly appreciated!
Sarah Baku
Jasmine is the best of the best. As a first time home buyer my experience with Jasmine made the entire loan process more smooth and manageable. She went above and beyond to make sure I got every support that I needed. I can’t recommend her enough. She loves and she is good at what she does.
Michelle Diaz
Ming was so helpful! He helped us in every step to get our credit score up in points. We really appreciate the attention to detail and great customer service!
Sheena Alexander
I recently had the pleasure of working with Andrea on my refinance, and I can't express how grateful I am for her outstanding support throughout the entire process. From the very beginning, she was not only incredibly knowledgeable but also patient and kind, making what could have been a stressful experience much more manageable.

Andrea took the time to explain every step clearly and was always ...I recently had the pleasure of working with Andrea on my refinance, and I can't express how grateful I am for her outstanding support throughout the entire process. From the very beginning, she was not only incredibly knowledgeable but also patient and kind, making what could have been a stressful experience much more manageable.

Andrea took the time to explain every step clearly and was always available to answer my questions, no matter how small. Her dedication and attention to detail truly shone through, and thanks to her efforts, I was able to close on my refinance smoothly and efficiently.

On a personal note, I feel a special connection with Andrea—she's not just a fantastic mortgage professional; she's also my birthday twin! I wholeheartedly recommend her to anyone in need of mortgage services. If you want someone who genuinely cares about your needs and will fight for the best outcome, look no further than Andrea. You won’t be disappointed!Read MoreRead Less
Efren Alonso
The whole process with Joshua was excellent from start to finish was very knowledgeable, listened and helped me with my situation. Very glad I was able to work with Joshua he did a fantastic Job ty Joshua
Robert Cochrane
Abbey was a person on a mission; we closed in no time. I am grateful to have work with her!
Bill Parker
Ming was very helpful with moving my credit score up where it needed to be for my mortgage. He takes the time to explain things and is very detailed in the process. He know his stuff. Highly recommended!