Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Pam Boggess
It was a pleasure communicating with Mr.Ming
He was very responsive to me
I appreciate all the time he took with me
Thank you
Orrin Medlin
I have not a single complaint to levy. Mike did an amazing job on a unique, challenging and extremely time restricted deal. Dude deserves all the accolades he gets! Really appreciate his professionalism!
Clark R. Spink
Absolutely amazing customer service. Jacob was patient, instantly responsive, transparent and informative. He wore trust and empathy on his sleeve. Can't recommend this man or his company more.
Joe Grisham
We are retired military. We found a house south of Houston that was ideal and near our family that had already settled in the area. The seller had created a very demanding and inflexible time schedule. Our bank had offered a mortgage application through offices on the West Coast. Communications over that distance were not going to work. Michael Lupia made it happen. He was local, available over ...We are retired military. We found a house south of Houston that was ideal and near our family that had already settled in the area. The seller had created a very demanding and inflexible time schedule. Our bank had offered a mortgage application through offices on the West Coast. Communications over that distance were not going to work. Michael Lupia made it happen. He was local, available over the phone, email or text any time. It turned out that is what it took.
On Friday afternoon he e-mailed us a detailed list of documents required for the VA loan application. By Saturday the application was ready to be e-signed. Mike worked directly with our Realtor and the Title Company to coordinate the process and keep us informed of exactly what to do next. We got through the Contract signing, Inspection, VA requirements, Appraisal and Closing on a very tight schedule. Mike is very personable. He supported us across the Closing table and after gave us links to instructions on Exemptions. A few days later the county said everything was in order and exemption applications accepted.

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Duane Tabak
She was fantastic. Was in constant contact with us about the situation. When she was unavailable, she always had someone available to contact us. Great service!!
Jim Fitzgerald
Sean is friendly, knowledgeable, and very helpful. It's always a great experience with Rocket Mortgage, and Sean made this one great, too!
Dean Korson
Ryan was very helpful and understanding during the entire process. Even when I got frustrated when there was a mixup in the process that was neither his or our fault. I recommend Ryan for anyone trying to do a new mortgage or refinancing an existing one.
Ryan DeVille
We've worked with Patrick several times now, and he has always been outstanding. His team works very efficiently, they respond promptly, and the process is very smooth. Highly recommend.
Jerry Grace
True professional, would highly recommend Nick. Excellent customer service always available and respond quickly. Worked with us for months till he found the right application for us. Great performance 👍
Christine Tibbetts
It was a pleasure working with Cheryl and her team throughout the application process for a mortgage for a second home. The process was easy, convenient, and problem-free due to Cheryl's expertise. She's a true professional who is very knowledgeable about the lending experience. I recommend her without reservation!