Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Karen Kulungian
I had the pleasure of working with Rose on a recent transaction involving my clients, and I couldn’t have been more impressed with her professionalism, efficiency, and patience. My clients were less familiar with today’s mortgage process and had a lot of questions along the way. She took the time to walk them through everything, communicate clearly, and make sure they understood each step.

She was ...I had the pleasure of working with Rose on a recent transaction involving my clients, and I couldn’t have been more impressed with her professionalism, efficiency, and patience. My clients were less familiar with today’s mortgage process and had a lot of questions along the way. She took the time to walk them through everything, communicate clearly, and make sure they understood each step.

She was incredibly knowledgeable, responsive, and proactive throughout the transaction. She reached out to my clients directly, kept everyone informed, and worked efficiently to get everything moving and completed quickly. Her patience and attention to detail made what could have been a stressful process feel smooth and manageable.

My clients were extremely pleased with her, and I truly appreciated having someone so reliable and professional on the lending side of the transaction. I would absolutely recommend her to anyone looking for a knowledgeable, communicative, and client-focused mortgage professional.Read MoreRead Less
Susan Flis
Ameer was very helpful! He was always responsive and empathetic. I loved working with him!
Terri Gillespie
I was stressed to the max. I had tried to do a home equity with my bank and was tuned down. I was revieing options on line, and after putting in a little information, I was received a call immediately. I spent 3 hours on the phone with Chad, he was extremely helpful and patient and was a perfect help. I couldn't give him higher praise, he is a great addition to the Rocket team.
Sara Joerger
Evan was quick with our request and very knowledgeable. I was able to complete my communication with him all via messaging which I appreciated as my time did not allow for a phone call at that time. He was personable, fast and helped us save a bunch of money. Would definitely recommend him to others!
Madison Grose
She wasn't very clear with her communication. We also felt she didn't take us seriously due to us being young first time home buyers.
Erika Andres
Reply from Erika Andres:

Thank you for taking the time to share your feedback. I’m sorry to hear that my communication wasn’t as clear as it should have been and, even more so, that you felt I didn’t take you seriously because you were first-time home buyers.

I truly appreciate you sharing this with me. I’ll take your feedback to heart and will use it to improve how I communicate and make sure every client feels ...Thank you for taking the time to share your feedback. I’m sorry to hear that my communication wasn’t as clear as it should have been and, even more so, that you felt I didn’t take you seriously because you were first-time home buyers.

I truly appreciate you sharing this with me. I’ll take your feedback to heart and will use it to improve how I communicate and make sure every client feels supported and taken seriously, regardless of where they are in their homebuying journey.Read MoreRead Less

Kristal Sanchez
So happy I met Bridgett when I did. I thought it was going to be impossible as a single income household. But she made it a reality. Not only did I purchase my first home, she made it into a reality that it was possible!
Nina Green
Chris was incredibly helpful, patient, and overall enjoyable to work with. He was able to answer every question and complete the loan process very efficiently. Thank you so much for your help!
Tony Garcia
It was a pleasure to work with Torry. He is a great person very professional. thank you very much Torry.
Keoana Guevarra
I have worked with Melissa as an industry professional for over 5 years now along with her working on personal deals as well. She is well informed and professional and truly makes the process easy.
Pam Cannady
We have known Chris for a few years and trust him with our house loan and refinance. He is the best! Kind, understanding, helpful and always willing to see your side of view. We will always use Chris for our needs. Thank you, Chris and Rocket, you just don't know what a great man you have working for you. I would recommend Rocket Mortgage and Chris Klug !! Good combination !