Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Angelique Flanagan
Absolutely wonderful to work with Moe, helped me and advice on all necessary paperwork, responded at once to my concerns, very professional. I am glad i have him through my mortgage process as my banker.
Joe Davis
I was skeptical of using Rocket. Why? Honestly, it was too easy. I submitted my information and in less than 24 hours Juan had contacted me and gave me a verified pre-approval. What? I was actively looking at two other companies at the same time. The other 2 companies had yet to even give me a call back about my application. I just couldn’t believe Rocket was really that quick. I ended up going ...I was skeptical of using Rocket. Why? Honestly, it was too easy. I submitted my information and in less than 24 hours Juan had contacted me and gave me a verified pre-approval. What? I was actively looking at two other companies at the same time. The other 2 companies had yet to even give me a call back about my application. I just couldn’t believe Rocket was really that quick. I ended up going forward with another company that had given me a lower rate by .25%. I went down the road with them to save the .25%. Well, the other company made me pay for their appraisal, get a specific inspection, and lay out close to $1200 before giving me a final approval on our home. Guess what? Less than a week before we were set to close the other lender said they were not going to allow part of my income to be included in my loan and that they couldn’t move forward with my loan. This had already been discussed and approved by the broker with the other company and now I was not going to be able to close my loan. I was beyond upset. Juan had kept in touch even during the process with the other lender. I called Juan and laid it all out. He literally said, we’ll get you closed, no problem. I still was in disbelief that Rocket could make it happen, but I’m here to say they did it. I have nothing but positive experiences to relate with Juan and the entire team from Rocket. They will always get a great reference from me. Even my realtor was stunned they made it happen. Thanks Juan.Read MoreRead Less
Hieu Dang
It was my great pleasure to work with Kent who is extremely responsive and supportive throughout the process. Highly recommended to anyone who needs a mortgage!
Sherry Hopson
Belen made our loan process quick and easy. Always followed up if we needed to complete anything. Highly recommend as your representative at Rocket Mortgage. Thank you!
Jerry Kammen
Amazing smooth process. Tiffany went over and above to provide a creative mortgage solution. Tiffany rocks. Thank you
CALIPSO 24
Great experience! Very fast, to the point. Highly recommend!
Cindy Kratochvil
Brent did a great job guiding us through the refinance process.
Linda Navorska
Jalen was positive, knowledgeable, and offered options. He communicated quickly when I reached out.
David Smith
Jacob was very helpful and responsive
Brandon Turmala
I’m only allowed to give 5 stars, but would give Bari 10 if I could! Very attentive to details and always made himself available for any questions and concerns I had.Highly recommend him for any mortgage needs and will be referring him to my friends and family.