Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Mary Ann Gray
Cody worked with us for a year until we found a house we loved within our budget. Overall a great person who helped us understand the process and worked hard for us. Very knowledgeable and patient especially with me, every question I had he answered or pointed me in the right direction. I can't thank him enough for all his help in making our dream of owning a home a reality. The Best!
James Robinson
Rosa Rojas was an excellent advocate for me during my mortgage journey. She was always very responsive when I had questions and she really seemed to be in my corner rooting for me. I would recommend her 100%.
Kensi Weir
Zach was very helpful and thorough in explaining answers to my questions. Truly appreciated his assistance today.
Tiffany Baker
It was a pleasure working with James. He was always available to answer questions, was very pleasant to talk to on the phone, and made a very stressful process as smooth and pain free as possible. Thank you so much!!!
Dianne Carey
The process of buying a home, at 65 years of age, was daunting. Lauren made everything so smooth and easy! Her interest in me as a person was deeply appreciated. I was so appreciative of her phone calls checking in to make sure everything was OK. I couldn't have done it without her! Thank you so much Lauren!
brooke roese
Oh my goodness! THE BEST service! Giovanni helped us through all the processes of our loan, even when we moved on to other areas of our loan process. He was patient, knowledgeable and most of all....acted like a good friend-we felt we had known for years! He was truly amazing....Rocket is so lucky to have him!!!!
christy hoppe
Mario was very informative. He was very patient with me when I became frustrated. He helped me get to my goal!! He was amazing!! Thank you Mario!
F
Elijah was outstanding—professional, attentive, and truly went the extra mile to make buying my home effortless. From start to finish, he guided me through the loan process with patience and clarity, always staying on top of emails and responding quickly—even after hours—to keep paperwork moving. Thanks to his constant support, everything felt straightforward and stress-free. I’m thrilled with the...Elijah was outstanding—professional, attentive, and truly went the extra mile to make buying my home effortless. From start to finish, he guided me through the loan process with patience and clarity, always staying on top of emails and responding quickly—even after hours—to keep paperwork moving. Thanks to his constant support, everything felt straightforward and stress-free. I’m thrilled with the interest rate he secured and can’t recommend Elijah and his team highly enough. I’ll absolutely turn to him again for any future home financing needs.Read MoreRead Less
April Holp
Deidre is a total rockstar and she knows her stuff. She is well versed in help clients with not so perfect financial fitness, FHA loans and manufactured homes. We faced several road blocks in this process, had a difficult listing agent, and she was still able to keep us on track and get us to closing!
Helping people find their way HOME is definitely her passion and deepest desire for all her ...Deidre is a total rockstar and she knows her stuff. She is well versed in help clients with not so perfect financial fitness, FHA loans and manufactured homes. We faced several road blocks in this process, had a difficult listing agent, and she was still able to keep us on track and get us to closing!
Helping people find their way HOME is definitely her passion and deepest desire for all her clients.Read MoreRead Less
David Scular
Dragged their feet on the closing which still has not happened. They lost and misplaced papers at no fault of ours and now we are likely getting dinged for a late payment to our previous mortgage company. Lesson learned.
Ryan Craven
Reply from Ryan Craven:

Dear David,

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client ...Dear David,

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at 313-373-0821 if you would like to discuss this further.Read MoreRead Less