Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Donna Barrow
Greg reached out to me after I worked with another RM representative who said I didn't qualify for a loan. I tried to ignore his calls/texts but he was gently persistent. I finally answered and it turns out his persistence (faith in his work) benefitted me greatly! The rest of the process was effortless, seamless and quite smooth. I waited quite a while to benefit from the equity in my home and ...Greg reached out to me after I worked with another RM representative who said I didn't qualify for a loan. I tried to ignore his calls/texts but he was gently persistent. I finally answered and it turns out his persistence (faith in his work) benefitted me greatly! The rest of the process was effortless, seamless and quite smooth. I waited quite a while to benefit from the equity in my home and just when I thought I would have to wait another year, Greg came through. Thanks for the peace of mind!Read MoreRead Less
Cal Stubbs Jr.
From the very beginning, Moe was outstanding! He explained the process very well and he made sure I fully understood the benefits Rocket Mortgage would offer. Overall, it was great working with Moe and his team. I will recommend Rocket Mortgage to all my family, friends , and associates looking to buy, sale, or refinance a home.
Sawyer Gray
Ran my credit without permission after I told him we can’t refinance until repairs are complete on our home. Also, he tried to poach the loan from another loan officer.
Moe Alenzi
Reply from Moe Alenzi:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I would never intend to leave any of my clients feeling this way and I apologize if there was a misunderstanding. I will keep your feedback in mind. ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I would never intend to leave any of my clients feeling this way and I apologize if there was a misunderstanding. I will keep your feedback in mind. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Robert Bloomer
Professional and helpful. Highly recommend!
Joleen Montrose
Ryan was very professional helping us with our new mortgage. He was able to provide great service.
Raul Oaxaca Jr.
It was a pleasure to work with David Garcia on our loan. Truly a professional! The whole process was stress free and closing wasa great experience! I will recommend Rocket to all family and friends.
Richard Alexander
Julia was fantastic to work with, even with all the "Spitballs" I kept throwing in her direction! Please give the the nice lady a round of applose and a raise 🙏
Norman Ebanks
Marie was very helpful and patient and made it happen!
K P
Marcello and the team were the absolute best. Always on top of things and super responsive. Everything went smoothly and without a glitch. Thank you all.
Terry Blackhawk
I always enjoyed talking with Shawn. He was clear, caring and knowledgeable and helped make the process run very smoothly.