Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Jim Sinks
Tony is simply the best at helping to make simple and accurate credit building decisions. Cannot say enough good about him. Thanks again To y for your help. Jim and Sandy Sinks
Kristy Jackson
I had a great experience with my mortgage specialist Annmarie Maronek. She was professional, responsive, and very knowledgeable throughout the entire process. She explained everything clearly, kept me updated, and made the process smooth and stress-free. I would definitely recommend her to others!
Diana Koller
P.S. from Jim Koller …
She should be running the company!
( but please don’t- we’ll need you at refinancing time!)
Shannon Diamond
Always available to answer a call, but information was very inconsistent. Was nearly in breach of contract with my home because there was no communication between him and my real estate attorney that the loan was not ready for close.
James Boatner
Reply from James Boatner:

Dear Shannon,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided a better experience for you. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service in which we take our integrity very seriously. I am sorry if I could have better assisted...
Dear Shannon,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided a better experience for you. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service in which we take our integrity very seriously. I am sorry if I could have better assisted through any changes that took place during your loan process. I understand how important communication is, and regret if I fell short in anyway. I will keep this feedback in mind moving forward. Please let me know if there is anything I can do for you in the future, It would be my pleasure to assist if given the opportunity to re-earn your trust.
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Landa Alfred
Extremely professional, knowledgeable, courteous, and efficient. I highly recommend!
Diana Koller
We are so grateful for Lissa’s expertise and patience as she guided us through the complicated maze of home purchasing. We truly would have been lost without her! When problems/ difficulties arose she calmly ( & quickly!) untied knots and made things happen on time… even those unexpected monkey wrenches that are thrown at you were put away! Thank you Lissa!
Kay Grant
Kyle was quick and efficient. Very easy to work with and very knowledgeable of his product.
Mandy Gallant
Eddy was the absolute best . I couldn't have asked for a more professional experience. He deserves 10 stars .
Chrissy Bacco
Sean is the best! Answered any and all of our questions about every step during the process of getting our home equity loan. We were able to close fairly quickly and Sean got the job done for us! Very kind and attentive. Would recommend him to anyone!
Sarah Morrissette
This is our 2nd time utilizing Jason’s expertise and we have zero regrets! Problems are quickly solved, communication is too notch and he finds a perfect balance between professional and personable. While a rockets methods as a whole are not ideal for us we would return again simply for Jason’s top notch service .