Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Dave Brown
We needed to refinance a property to pull some cash out. The entire experience was fast (a couple of weeks!), well organized, and Enrique took care of all of our questions/concerns quickly. The website was great and facilitated the entire process. This was the best mortgage financing experience we have ever had.
Walter Leder
Thank you Donovan. Everything went through smoothly. Thanks for all your follow up every step of the way. It was a pleasure doing business.
Miz Forsaken
By far the best experience imaginable. Mario and Brody were able to accomplish more in a 2 week period than several others had promised over the last 3 years. HIGHLY RECOMMEND. Thank you!
Brad Vicroy
Jeff was a magician and a joy to have as our loan officer. Extremely knowledgeable and maybe I was in a unique situation, but Jeff was able to get us closed on our loan in about 12 days which was incredible. Super easy, 10 out of 10 would highly recommend!
Rodney Kelley
Olivia meticulously assisted us reduce our interest rate by 2%, providing a much appreciated surplus in our monthly budget. Olivia and her team of experts communicated with us consistently and got us to the closing table as quickly as possible. I absolutely recommend Olivia and the Rocket Mortgage team to assist with any mortgage needs.
Lucas LaRue
So helpful! Now our dream home is a reality.
Marjorie Cravens
Nancy was nice during most of our conversations however during my last conversation, I felt like she didn't try hard enough to assist me and made me feel like she brushed me off. It was about the interest rates as I really wanted to get the best rate possible and with the 2 drops since I started the process, I felt like she could have done better.
Nancy Alton
Reply from Nancy Alton:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Karla Sherif
Hands down Maryana is a star. She was extremely patient with me, helped answer any concerns I had and held my hand all the way. Thank you Maryana for helping us, you are a gem!!
Jarrod Baker
I don’t specialize in wordcraft so I don’t typically do reviews… but, my experience with Rosa is why you can see anything from me. She is professional, a great listener and very willing to make herself available to us. She provided a low stress experience which is how I ended up a homeowner! Thank you, Rocket, for having Rosa on your team. Thank you, Rosa- for being you!
Mia A
Josh was great! As a first time home buyer, he answered all my questions and didn’t make me feel bad for not knowing the basics! He explains the process so well and I am grateful I got to learn through him!