Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Elias Guseman
I had an excellent experience working with Freddy. As a first time homebuyer, he made the process easy and helped me secure a great rate. He answered all of my questions and helped me close early. I appreciate all of his help throughout this process.
Larry Jenkins
Shaun was great to work with.
David Thomas
Michelle is very courteous and helped explain everything required in an easy to understand way. I hope everyone who deals with his department has a Michelle!
Hector Luna Castillo
Daniel absolutely made this life changing experience possible and extremely easy for us. From day one, his response time was almost instant and went to work to get us situated to get things done within our timeline. As luck would have it, things out of our control pushed our timeline back a bit but this man kept up and managed all of situation im a matte that made us feel safe. Down to the last ...Daniel absolutely made this life changing experience possible and extremely easy for us. From day one, his response time was almost instant and went to work to get us situated to get things done within our timeline. As luck would have it, things out of our control pushed our timeline back a bit but this man kept up and managed all of situation im a matte that made us feel safe. Down to the last couple of details, Daniel pushed and fought for us to finish this process so my family could move by our deadline. Working in customer service myself, this experience definitely met all my conditions and Daniel went above and beyond.

I will recommend everyone I can to Daniel and Rocket Mortgage. The personal touch by far
made this a great family experience. Thank you Daniel for taking such good care of my family!Read MoreRead Less
Theresa Aguilar
Patrick was good to work with, he communicated well throughout the process and even set me up with someone else for questions when he was out of the office. Loved the ease of the refinance of my home!!
Keris
Tony was extremely kind and helpful & gave me advise that was very helpful on how I can improve my score.
Matt Leitzen
Cameron was such an excellent contact and showed great patience as he guided us through what could have been a daunting process. I will be recommending Cameron and Rocket Mortgage to anyone who is considering a home mortgage.
Wendy Green
Alex was fantastic! He answered all my questions quickly. He made we were well informed and made the process so much less stressful. I definitely am grateful
Annmarie Arleo
Zach was incredibly responsive and helpful through the whole refinancing process. Patient too!! 😊
Lauri Robinson
We worked with him on Refinancing our home. WE WOULD NEVER EVER RECOMMEND HIM. He was not helpful at all and cost us to wait longer than we should have for our loan to complete. We did all the foot work for our loan NOT HIM at all he needs some train he also NEVER returned our calls we would have to continue calling him to finally get a returned call. We loved Derrick Williams and Alex that worked...We worked with him on Refinancing our home. WE WOULD NEVER EVER RECOMMEND HIM. He was not helpful at all and cost us to wait longer than we should have for our loan to complete. We did all the foot work for our loan NOT HIM at all he needs some train he also NEVER returned our calls we would have to continue calling him to finally get a returned call. We loved Derrick Williams and Alex that worked with Rocket Morgage they are AWESOME and deserve a raise!!!!!Read MoreRead Less
Mathew Lorince
Reply from Mathew Lorince:

Dear Lauri,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given ...Dear Lauri,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less