Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Lexi Novosel
Lynn was absolutely amazing to work with and answered any question I had promptly!! 10/10 recommend her!
leomar guillen
Jon is the reason why I would recommend Rocket Mortage to anyone needing real estate assistance. His customer service skills and attention and efficiency are definitively unmatched. He was very attentive and available for any concerns and questions.
CARLTON HENRY
Ricky and his team were excellent.
Pablo Alvarado
Robert came in the towards the end of closing raised me around 75 more a month and asked for 600 dollars more for a down payment after an agreement was made not to mention I was promised they would look into it to lower the amount never happened I was fed Lies from the start all the way to the end I didn’t get the full treatment like others out there
Robert Hart
Reply from Robert Hart:

Dear Paul,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that you were able to speak with our Client ...Dear Paul,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist.Read MoreRead Less

Kassandra F
Andi was amazing from the first phone call through close. He was constantly in communication with me through the entire process. If I had a question, he responded immediately. He is the consummate professional and a decided asset to the organization. We will gladly recommend him to all our friends/family.
George Mendoza
Had a wounder Experience with Alexander from Rocket🚀mortgage was fast and helped me.with ALL our mortgage needs!! THANK YOU!
Rose Johnson
Adrian is the best. I would highly recommend him to my friends. He has a good personality and seems to know what to say when my husband and I had concerns. He made the refinancing process go smoothly. It was simply a pleasure working with him.
michael morford
Muhammad was great. The process was horrible. Im. 63 years old. Ive had a few mortgages in my life. I have better credit than ever, cash on hand, and have never before had so much dificulty closing a loan. Zero stars.
Muhammad Abduljami
Reply from Muhammad Abduljami:

Dear Michael,

Thank you for taking the time to leave a review. I am very happy that I was able to assist you and sincerely apologize the process not as smooth as it should have been. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please let me know if there is anything I can do for you in the future. It will be my pleasure to help in any way that I ...Dear Michael,

Thank you for taking the time to leave a review. I am very happy that I was able to assist you and sincerely apologize the process not as smooth as it should have been. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please let me know if there is anything I can do for you in the future. It will be my pleasure to help in any way that I can.Read MoreRead Less

Curtis Snell
José worked tirelessly to put together a mortgage that fit my needs. Highly recommend.
Peggy Dunning
Paul was excellent in working with us. There seemed to be a lot of hoops for us, but he reassured us that all was well.