Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Megan Lutz
Nelson was great to work with. Answered all my questions and always got back to me in a timely manner.
Project Give A Damn
My journey with Rocket Mortgage began almost a year ago, and to be honest, my initial impression was not great. The first representative I spoke with dismissed me due to my credit score, making me feel as though I wasn’t worth their time. However, that all changed when I connected with Mike.

I’m not sure how I ended up working with him, but I’m incredibly grateful that I did. Unlike my first ...My journey with Rocket Mortgage began almost a year ago, and to be honest, my initial impression was not great. The first representative I spoke with dismissed me due to my credit score, making me feel as though I wasn’t worth their time. However, that all changed when I connected with Mike.

I’m not sure how I ended up working with him, but I’m incredibly grateful that I did. Unlike my first experience, Mike took the time to explain the credit process in detail and provided clear guidance on what steps I needed to take. He stayed with me through every inquiry, offering support and encouragement along the way. Within just a month of following his advice, my credit score increased significantly—so much so that another Rocket Mortgage representative suddenly became interested in closing my loan.

At that point, I made it clear: if I wasn’t closing with Mike, I’d take my business elsewhere. The trust I built with him was invaluable. Mike is not just a salesman; he’s a professional who listens, understands, and genuinely cares about his clients. He never pressured me into making a decision before I was ready, nor did he prioritize commission over my needs. Instead, he ensured that I felt comfortable and informed throughout the entire process.

The only downside is that Mike, like any great loan officer, moves on to help the next client after closing a deal. My hope is that I’ll have the opportunity to work with him again in the future.

From my experience, Rocket Mortgage is a better company because of Mike. He represented my concerns, respected my timeline, and remained honest and supportive at every step. If you’re considering Rocket Mortgage, I highly recommend working with Mike—someone who values relationships over sales and truly puts clients first.Read MoreRead Less
Paul
Dude knows his stuff and is helpful
jawad hachem
Stevan was amazing- very informative throughout every step of the process, communicated well, and made the whole hiring process seamless!
MIKE CAMPBELL
Nick is a superstar!! His professionalism in handling my mortgage was unbelievable. I cannot recommend Nick enough. Give him a call if you want to get a worry free mortgage!!
Anthony Yarn
Ernesto has been very helpful and knowledgeable through this process.
Deborah Lamb
Ernesto was pleasant and efficient. He got the job done quickly.
Amber Self
Caroline was a delight to work with. She was knowledgeable, always available, and professional. Her experience made the process so easy to manage. I highly recommend Caroline Davis as your mortgage expert.
mark lutz
Nelson made this deal very easy and was super professional. It was a pleasure working with him.
martin Kent
From the first phone contact with George, I knew we would be working with a seasoned pro. He usually had the answers to my questions at his fingertips, and if he didn’t he would get back to me quickly. If I had a question and emailed him at night or on the weekend, expecting to hear from him the next day or on Monday, Zi was continually surprised and pleased to hear from him that night or over the...From the first phone contact with George, I knew we would be working with a seasoned pro. He usually had the answers to my questions at his fingertips, and if he didn’t he would get back to me quickly. If I had a question and emailed him at night or on the weekend, expecting to hear from him the next day or on Monday, Zi was continually surprised and pleased to hear from him that night or over the weekend. Honestly, George seems to work 24/7 for his clients - always with expertise, professionalism, courtesy and patience. He made the tough challenge of getting a loan a smooth sail on gentle waters and warm, favorable winds.Read MoreRead Less